Pharmacy Technician

Welltopia-Pharmacy; Thiensville (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Paid time off

Wellness resources

Career advancement opportunities

Meaningful relationships with patients

Job summary

Welltopia Pharmacy is seeking a compassionate, organized Pharmacy Technician to support bubble packs and the pharmacy team. You will be essential in coordinating bubble packs, maintaining patient records, communicating with patients and providers, and supporting daily operations.

The ideal candidate is a reliable, people-focused professional with strong computer skills, attention to detail, and a willingness to learn our pharmacy software in a busy independent setting.

Qualifications

• Excellent customer service and communication are required.
• Detail-oriented with strong organizational skills.
• Comfortable using computers and pharmacy software.
• Ability to manage multiple patients and priorities.
• Familiarity with pharmacy terminology preferred.
• Previous bubble pack experience is an asset.
• Pharmacy Technician registration or licensing as required by state regulations.

Responsibilities

• Coordinate and prepare bubble packs under the pharmacist’s supervision.
• Maintain bubble pack schedules and ensure prescriptions and refills are ready on time.
• Communicate with patients, caregivers, prescribers, and healthcare facilities to resolve missing prescriptions, refill needs, and medication changes.
• Receive written, electronic, and faxed prescriptions; review for completeness and enter into the pharmacy system.
• Keep patient profiles, medication lists, allergies, insurance information, and notes accurate and up to date.
• Identify refill gaps, discontinued medications, duplicate prescriptions, or other concerns for pharmacist review.
• Contact patients before each bubble pack cycle to confirm medication changes and delivery or pickup arrangements.
• Process prescription payments and other pharmacy transactions.
• Answer telephone calls and provide friendly assistance, referring clinical questions to the pharmacist.
• Receive inventory, verify shipments, enter products into the system, and store medications properly.
• Maintain accurate pharmacy records and inventory logs.
• Support delivery coordination and other daily pharmacy operations as needed.
• Protect patient privacy and follow all pharmacy policies and applicable regulations.

Skills

Customer service

Communication skills

Attention to detail

Computer literacy

Multitasking

Punctual and dependable

Team collaboration

Pharmacy terminology familiarity

Bubble pack experience

Education

Pharmacy Technician registration/licensing

Tools

Pharmacy software

Job description

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Paid time off
• Wellness resources

Pharmacy Technician – Bubble Pack & Patient Care Specialist

Benefits & Perks

• Competitive compensation
• Friendly, supportive, and patient-focused work environment
• Career advancement and professional development opportunities
• Meaningful relationships with patients and caregivers
• Opportunity to grow with an independent community pharmacy

Job Summary

Welltopia Pharmacy is looking for a compassionate, organized, and dependable Pharmacy Technician to support our bubble pack patients and pharmacy team.

This position is ideal for a true people person who enjoys getting to know patients, helping them stay organized, and making medication management easier. You will play an important role in coordinating bubble packs, maintaining accurate patient records, communicating with patients and healthcare providers, and supporting daily pharmacy operations.

Strong computer skills are highly appreciated because the role involves prescription processing, documentation, electronic communication, and careful management of patient information. The ideal candidate is detail-oriented, comfortable with technology, and able to provide warm, personalized service in a busy independent pharmacy.

Responsibilities

• Coordinate and prepare bubble packs accurately under the pharmacist’s supervision
• Maintain bubble pack schedules and ensure prescriptions and refills are ready on time
• Communicate with patients, caregivers, prescribers, and healthcare facilities to resolve missing prescriptions, refill needs, and medication changes
• Receive written, electronic, and faxed prescriptions; review the information for completeness and enter it accurately into the pharmacy system
• Keep patient profiles, medication lists, allergies, insurance information, and notes accurate and up to date
• Help identify refill gaps, discontinued medications, duplicate prescriptions, or other concerns for pharmacist review
• Contact patients before each bubble pack cycle to confirm medication changes and delivery or pickup arrangements
• Process prescription payments and other pharmacy transactions
• Answer telephone calls and provide friendly assistance, referring clinical questions to the pharmacist
• Receive inventory, verify shipments, enter products into the system, and store medications properly
• Maintain accurate pharmacy records and inventory logs
• Support delivery coordination and other daily pharmacy operations as needed
• Protect patient privacy and follow all pharmacy policies and applicable regulations

Qualifications

• Excellent customer service and communication skills
• A friendly, patient, and compassionate personality
• Strong attention to detail and organizational skills
• Comfortable using computers and learning pharmacy software
• Ability to manage multiple patients, deadlines, and priorities
• Dependable, punctual, and committed to completing tasks accurately
• Able to work independently while collaborating closely with pharmacists and other team members
• Familiarity with pharmacy and medical terminology preferred
• Previous pharmacy or bubble pack experience is an asset
• Pharmacy Technician registration, certification, or licensing as required by applicable state regulations

What Makes Someone Successful at Welltopia

• Genuinely enjoy helping and building relationships with people
• Treat every patient with kindness, dignity, and patience
• Notice small details before they become larger problems
• Are comfortable calling patients and healthcare offices
• Enjoy learning new technology and improving processes
• Take ownership of your responsibilities and follow through
• Understand that bubble packaging is more than filling prescriptions—it helps patients take their medications safely and consistently

Join the Welltopia Team

At Welltopia, we believe an independent pharmacy should feel personal. Our patients are not numbers; they are members of our community who rely on us for accuracy, consistency, and compassionate care.