Pharmacy Technician & Wellness Store Associate

Welltopia Pharmacy; Thiensville (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Welltopia Pharmacy is seeking a Pharmacy Technician & Wellness Store Associate to join our independent community pharmacy team. This hybrid role blends pharmacy support, front-store service, and wellness retail to help customers find health solutions.

You will assist the pharmacist with prescription processing, educate customers on wellness products, and provide friendly, personalized service in a busy, community-focused environment.

Qualifications

• Pharmacy Technician registration, certification, or licensing must meet state requirements.
• Excellent customer service and communication skills.
• Interest in medications, supplements, and wellness.
• Comfortable using computers, registers, and digital systems.
• Strong organizational skills and attention to detail.
• Able to balance pharmacy duties with front-store service.

Responsibilities

• Assist the pharmacist with prescription processing and daily pharmacy operations.
• Enter prescription and patient information accurately into the system.
• Manage prescription pickup, payments, refill requests, and insurance information.
• Receive prescriptions and verify that required information is complete.
• Maintain organized patient and pharmacy records.
• Refer questions to the pharmacist.
• Protect patient confidentiality and follow pharmacy policies and applicable regulations.
• Welcome customers and provide friendly, attentive service.
• Help customers locate store products.
• Introduce customers to Welltopia’s wellness products without making unauthorized clinical claims.
• Connect customers with the pharmacist when professional guidance is needed.
• Process purchases, returns, and front-register transactions accurately.
• Receive, organize, price, and display incoming merchandise.
• Monitor inventory and keep popular products in stock.
• Maintain attractive, clean, and easy-to-shop product displays.
• Learn about new products, promotions, and wellness categories.
• Help create a warm, personalized experience that encourages customers to return.

Skills

Customer service

Communication

Relationship building

Computer skills

Attention to detail

Education

Pharmacy Technician registration/certification/licensing (state requirements)

Tools

Pharmacy systems

Registers/point-of-sale

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Pharmacy Technician & Wellness Store Associate

Be the Welcoming Face of Welltopia Pharmacy

Welltopia Pharmacy is seeking an outgoing, caring, and knowledgeable Pharmacy Technician & Wellness Store Associate to create an exceptional experience for every person who walks through our doors.

This is a unique hybrid position combining pharmacy support, front-store service, and wellness retail. You will assist with prescriptions and medications while helping customers navigate our carefully selected supplements, wellness products, and everyday health solutions.

We are looking for a genuine people person—someone who listens well, enjoys building relationships, and can make customers feel comfortable and cared for. Pharmacy experience is a plus, but candidates with backgrounds in hospitality, healthcare, wellness, nutrition, or customer service are also strongly encouraged to apply.

What You’ll Do

Pharmacy Support

• Assist the pharmacist with prescription processing and daily pharmacy operations
• Accurately enter prescription and patient information into the pharmacy system
• Help manage prescription pickup, payments, refill requests, and insurance information
• Receive prescriptions and confirm that required information is complete
• Maintain organized and accurate patient and pharmacy records
• Refer all medication, supplement, interaction, and clinical questions to the pharmacist
• Protect patient confidentiality and follow all pharmacy policies and applicable regulations

Front Store & Wellness Support

• Welcome customers and provide friendly, attentive service
• Listen to customers’ needs and help them locate appropriate store products
• Introduce customers to Welltopia’s selection of supplements and wellness products without making unauthorized clinical claims
• Connect customers with the pharmacist when professional guidance is needed
• Process purchases, returns, and other front-register transactions accurately
• Receive, organize, price, and display incoming merchandise
• Monitor inventory and help keep popular products in stock
• Maintain attractive, clean, and easy-to-shop product displays
• Learn about new products, promotions, and wellness categories
• Help create a warm, personalized experience that encourages customers to return

Who We’re Looking For

The ideal candidate is:

• Friendly, approachable, and comfortable starting conversations
• A strong listener who enjoys helping people
• Interested in medications, supplements, wellness, and healthy living
• Confident using computers, registers, and digital systems
• Organized, dependable, and attentive to detail
• Able to balance pharmacy responsibilities with front-store customer service
• Comfortable working in a busy environment and shifting priorities
• Eager to learn and receptive to coaching
• Professional when handling private or sensitive health information
• A collaborative team member who takes initiative

Preferred Experience

Experience in any of the following areas is highly valued:

• Community or independent pharmacy
• Pharmacy technician work
• Hospitality, retail, or guest services
• Healthcare or patient support
• Wellness, nutrition, or supplements
• Customer service or relationship-based sales

Pharmacy Technician registration, certification, or licensing must meet applicable state requirements. Previous pharmacy experience is helpful but not required for the right candidate.

Benefits & Perks

• Competitive compensation
• Supportive, team-oriented workplace
• Hands-on training and product education
• Opportunities for professional growth
• Exposure to both traditional pharmacy care and wellness solutions
• The chance to build meaningful relationships within the community
• Employee discounts, if applicable

Why Welltopia?

Welltopia is more than a place to pick up prescriptions. We are an independent community pharmacy where medications, supplements, wellness, and personal service come together.

We believe people deserve to feel welcomed, heard, and supported—not rushed. In this role, you will help create that experience every day while learning about pharmacy operations and the growing world of wellness.

If you are energized by people, curious about health, and ready to bring warmth and professionalism to every interaction, we would love to meet you.