BSS Spanish Medical Interpreter

Jobtailor; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Banner Health in Mesa, AZ seeks a Medical Interpreter to provide English/Spanish interpretation across the hospital, from registration to discharge, ensuring clear communication for patients with limited English proficiency.

The role requires at least one year of interpreting experience, training in medical interpretation, and language proficiency tests; associates degree in related field preferred; BS preferred.

Qualifications

• Completion of a Medical Interpreter training program highly preferred.
• One year work experience as a Medical Interpreter required.
• Written and oral language assessment required.
• Associate's degree in communications or health care related field or equivalent experience.
• Bachelor's degree in communications or health care related field preferred.

Responsibilities

• Provide English/Spanish interpretation services for patients and companions with limited English proficiency throughout the hospital.
• Facilitate patient/provider communication during every aspect of the patient stay, from registration to discharge.
• Act as a neutral conduit of information between healthcare providers and patients and families.
• Interpret patient and family questions or concerns to appropriate healthcare staff.
• Interpret medical terminology, support services, policies, and procedures for limited-English-proficient patients.
• Document all interpretation services accurately, completely, and clearly.
• Serve as a cultural mediator when appropriate to enhance communication related to medical care.
• Confer with a supervisor on unusual situations.
• Perform functions according to established policies, procedures, regulatory and accreditation requirements, and professional standards.
• Provide an excellent customer service experience while demonstrating Banner Health core and leader behaviors.

Skills

Fluency in English and Spanish

Medical Terminology

Effective Communication

Time Management

Problem-Solving

Education

Medical Interpreter Training

Associate's degree in Communications or Health Care Related Field

Bachelor's degree preferred

Job description

• Provide English/Spanish interpretation services for patients and companions with limited English proficiency throughout the hospital
• Facilitate patient/provider communication during every aspect of the patient stay, from registration to discharge
• Act as a neutral conduit of information between healthcare providers and patients and families
• Interpret patient and family questions or concerns to appropriate healthcare staff
• Interpret medical terminology, support services, policies, and procedures for limited-English-proficient patients
• Document all interpretation services accurately, completely, and clearly
• Serve as a cultural mediator when appropriate to enhance communication related to medical care
• Confer with a supervisor on unusual situations
• Perform functions according to established policies, procedures, regulatory and accreditation requirements, and professional standards
• Provide an excellent customer service experience while demonstrating Banner Health core and leader behaviors
• Work three days per week on one of two available shifts: 5AM-5PM or 5PM-5AM
• Work one weekend shift per month and one major holiday as needed

Requirements

• Completion of a Medical Interpreter training program highly preferred
• One year work experience as a Medical Interpreter required
• Written and oral language assessment required
• Associate's degree in communications or health care related field or equivalent experience
• Fluency in English and the target language of interpretation
• Understanding of medical terminology
• Written and oral exam score of 75% or above required for new hires or transfers into the role
• Effective communication, problem-solving, human relations, organizational, and time management skills
• Flexibility in responding to multiple demands
• Completion of post-offer Occupational Health physical assessment, drug screen, and background check required
• Bachelor's degree in communications or health care related field preferred
• Completion of a medical interpreter skills training course preferred

Core Competencies

Demonstrates fluency in English and Spanish, with a strong understanding of medical terminology and effective communication skills to facilitate patient-provider interactions. Capable of providing accurate interpretation services while adhering to established healthcare policies and maintaining a high standard of customer service.

Highest-signal resume keywords

• Fluency In English And Spanish
• Medical Interpreter Training
• One Year Experience As A Medical Interpreter
• Understanding Of Medical Terminology
• Effective Communication Skills

ATS Optimization Keywords

Hard Skills

• Medical Interpretation
• Documentation Of Interpretation Services
• Cultural Mediation
• Patient/Provider Communication
• Medical Terminology

Soft Skills

• Problem-Solving
• Human Relations
• Organizational Skills
• Time Management
• Flexibility

Certifications & Qualifications

• Medical Interpreter Certification
• Written And Oral Language Assessment

Industry Keywords

• Healthcare
• Patient Care
• Regulatory Requirements
• Accreditation Standards
• Customer Service