BSS Spanish Medical Interpreter

Banner Health; Mesa (AZ); Hybrid; USD 28,000 - 50,000; Part time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible schedules

Weekly pay

403(b) Pre-tax retirement

Employee Assistance Program

Employee wellness program

Discount entertainment tickets

Restaurant/Shopping discounts

Auto Purchase Plan

Job summary

Banner Health’s Banner Staffing Services in Mesa, AZ seeks a Medical Interpreter for registry/per diem positions. You will provide English/Spanish interpretation for LEP patients and families, ensuring clear communication across the care team.

Work is offered on two shifts, with weekend and holiday requirements and no guaranteed hours or benefits for per diem staff. Required are an associate degree in a related field, 1 year interpreting experience, and language assessments.

Qualifications

• Completion of a medical interpreter training program preferred.
• One year work experience as a Medical Interpreter required.
• Written and oral language assessment will be required.
• Must pass a written exam with a score of 75% or above.
• Must demonstrate effective communication and time management skills.

Responsibilities

• Provide English/Spanish interpretation for LEP patients and families.
• Act as a conduit of information between patients and healthcare staff.
• Document accurately all interpretation services provided.
• Serve as a cultural mediator to enhance communication when appropriate.
• Collaborate with supervisors on unusual situations and patient care needs.

Skills

English to Spanish interpretation

Medical terminology

Customer service

Education

Associate's degree in communications or healthcare

Job description

Primary City/State: Mesa, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Night Job Category: Clinical Support

You have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Staffing Services. As a Medical Interpreter with Banner Staffing Services, you will be an important part of the healthcare team, providing English/Spanish interpretation services for patients/companions with limited English proficiency that we encounter throughout the hospital, including patient/provider communication. You will be involved during every aspect of the patient stay, from registration to discharge. Effective communications skills and knowledge of medical terminology is required. Completion of a Medical Interpreter training program highly preferred One year work experience as a Medical Interpreter required Written and oral language assessment will be required

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

Benefits

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

We have two shifts available working 3 days a week: 5AM-5PM 5PM-5AM. In addition to one weekend shift required per month and one major holiday as needed. Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

POSITION SUMMARY

This position provides interpretation for Limited English Proficient (LEP) patients and their families. This position acts as a neutral party in the role as a conduit of information between healthcare providers and patients and families.

CORE FUNCTIONS

• Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.
• Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.
• Documents accurately, completely and clearly all interpretation services.
• Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.
• Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations.

Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team. External Customers: family members. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS

• Must possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.
• Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter.
• Requires an understanding of medical terminology.
• Effective 9/1/2019, all new hires or transfers into the role must pass a written and oral exam with a score of 75% or above.
• Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in communications or health care related field.
• Completion of a medical interpreter skills training course including learning the code of ethics and standards of practice.
• Additional related education and/or experience preferred.

EEO & DISABLED/VETERANS

EEO/Disabled/Veterans. Our organization supports a drug-free work environment. Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

Job seekers should only respond to communication from Banner’s email domain, @bannerhealth.com.