BSS Spanish Medical Interpreter

Banner Health; Phoenix (AZ); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible schedules

Weekly pay

Employee wellness program

Job summary

Banner Staffing Services-AZ in Mesa, Arizona, is seeking a Medical Interpreter to provide English/Spanish interpretation for patients and families with limited English proficiency. You’ll support patient/provider communication from registration to discharge, using medical terminology with accuracy and cultural sensitivity.

The role requires completion of a medical interpreter training program (preferred) and at least one year of interpreter experience.

Qualifications

• Fluent English and target language interpretation skills, with medical terminology knowledge.
• Completed associate degree or equivalent in communications/healthcare; bachelor’s preferred.
• One year interpreting experience and a post-offer health assessment and background check required.

Responsibilities

• Provide English/Spanish interpretation for LEP patients and families.
• Act as neutral conduit between patients and healthcare staff to aid care.
• Document interpretation services accurately and clearly.
• Serve as cultural mediator to improve communication in medical care.
• Coordinate with supervisors on unusual situations and facility needs.

Skills

Interpreting

Medical terminology

Communication skills

Organizational skills

Time management

Education

Associate's degree in communications or healthcare field

Bachelor’s degree (preferred)

Tools

Medical interpreter training

Job description

Primary City/State:Mesa, ArizonaDepartment Name:Banner Staffing Services-AZWork Shift:NightJob Category:Clinical SupportYou have a place in the health care industry. There’s more to health care than IV bags and trauma rooms. We support all staff members as they find the path that is right for them. If you’re looking to leverage your abilities – you belong at Banner Staffing Services.As a Medical Interpreter with Banner Staffing Services, you will be an important part of the healthcare team, providing English/Spanish interpretation services for patients/companions with limited English proficiency that we encounter throughout the hospital, including patient/provider communication. You will be involved during every aspect of the patient stay, from registration to discharge. Effective communications skills and knowledge of medical terminology is required.Completion of a Medical Interpreter training program highly preferredOne year work experience as a Medical Interpreter requiredWritten and oral language assessment will be requiredBanner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.As a valued and respected Banner Health team member, you will enjoy:Competitive wagesPaid orientationFlexible Schedules (select positions)Fewer Shifts CancelledWeekly pay403(b) Pre-tax retirementEmployee Assistance ProgramEmployee wellness programDiscount Entertainment ticketsRestaurant/Shopping discountsAuto Purchase PlanWe have two shifts available working 3 days a week:5AM-5PM5PM-5AMIn addition to one weekend shift required per month and one major holiday as neededRegistry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.POSITION SUMMARYThis position provides interpretation for Limited English Proficient (LEP) patients and their families. This position acts as a neutral party in the role as a conduit of information between healthcare providers and patients and families.CORE FUNCTIONS1. Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.2. Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.3. Documents accurately, completely and clearly all interpretation services.4. Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.5. Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team. External Customers: family members.Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.MINIMUM QUALIFICATIONSMust possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter. Requires an understanding of medical terminology. Effective 9/1/2019, all new hires or transfers into the role must pass a written and oral exam with a score of 75% or above. Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.PREFERRED QUALIFICATIONSBachelor’s degree in communications or health care related field.Completion of a medical interpreter skills training course including learning the code of ethics and standards of practice.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy