Interpreter- Spanish

Valleywise Health; Phoenix (AZ); On-site; USD 30,568 - 45,088; Full time

Job summary

Valleywise Health in Phoenix, AZ seeks a bilingual interpreter to deliver accurate face-to-face, telephonic, and video interpretation between English and Spanish for medical and related information. The role supports physicians, staff, and patients who cannot speak English, and includes sight translations of basic documents.

The ideal candidate is bilingual, understands medical terminology, and maintains strict confidentiality and professionalism in a sensitive healthcare environment.

Qualifications

• Requires a high school diploma or GED and must be a graduate of a Bilingual Assistant course or other accredited language interpretation certification program.
• A Bachelor's degree in Spanish, Language, or Bilingual Education is preferred.

Responsibilities

• Provide accurate face-to-face, telephonic, and video interpretations from English into Spanish and vice versa for medical and non-medical information to physicians, staff, and patients.
• Conduct sight translations of basic healthcare documents by orally translating the content.
• Maintain a high level of integrity, confidentiality, and professionalism given the sensitive nature of the information processed.

Skills

Bilingual English/Spanish

Interpreting

Customer service

Cultural competence

Education

High school diploma or GED

Bilingual Assistant course/certification

Bachelor's degree preferred

Job description

Under the supervision of the Manager of Language and International Programs and Supervisor of Language Services, this position provides accurate face‑to‑face, telephonic, and video interpretations from English into Spanish and vice versa of medical and non‑medical information in direct services to physicians and/or other health care providers and staff who serve patients, their families or other community members who cannot speak or understand English, when specifically required by the provider. Conducts sight translations of basic healthcare documents by orally translating the content.

Hourly Pay Rate: $22.19 - $32.73

Qualifications

Education

Requires a high school diploma or GED and must be a graduate of a Bilingual Assistant course or other accredited language interpretation certification program.

A Bachelor's degree in Spanish, Language, or Bilingual Education is preferred.

Experience

Prefers up to one (1) year of healthcare interpretation experience that demonstrates an understanding of the required knowledge, skills, and abilities.

Specialized Training

Must complete a Bilingual Assistant course.

Certification/Licensure

Prefer certification through an accredited language interpretation certification program (e.g., Certification Commission of Healthcare Interpreters or National Board of Certification for Medical Interpreters).

Knowledge, Skills, and Abilities

Requires reading, writing, and speaking effectively in English and Spanish.

Must be bilingual in English and Spanish as spoken in the Southwestern US.

Must have acute knowledge and understanding of cultural diversity and the language of targeted populations.

Current knowledge of medical terminology in English and Spanish, interpretation techniques, interviewing, and communication skills.

Requires excellent interpersonal, communication, and customer service cultural competence skills.

Must have and maintain high skill, proficiency, and professionalism when interpreting.

Due to the sensitive nature of much of the information this position processes, a high degree of integrity and confidentiality must always be maintained.