Brooklyn Service Operations Coordinator

Philips; New York (NY); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

PTO

401k match

Stock purchase plan

Education reimbursement

Health insurance

Job summary

Philips is seeking a Service Department Assistant in Brooklyn, NY to support end-to-end administration of customer cases and work orders. You will coordinate vendor services, maintenance scheduling, parts ordering and follow-up, while ensuring complete documentation and efficient work-order closure.

You will also assist inventory management, asset registrations, reporting, billing support and coordination with internal finance teams.

Qualifications

• 1+ years of experience in customer service and order processing.
• Skills include data entry, documentation and reporting, administrative support, service operations, regulatory compliance, financial acumen, billing processes, accounting.
• High school diploma required.

Responsibilities

• Coordinate vendor services, preventative maintenance scheduling, parts ordering, follow-up on quotes, deliveries and repairs; manage service work orders and support closure.
• Support inventory and asset management activities including registrations, updates and audit readiness.
• Provide administrative support for reporting, customer requests, vendor coordination, work-order follow-up and billing/finance activities.

Skills

Data entry

Documentation & reporting

Administrative support

Service operations

Regulatory compliance

Financial acumen

Billing processes

Accounting

Education

High school diploma

Job description

Philips is seeking a Service Department Assistant in Brooklyn, NY to support end-to-end administration of customer cases and work orders. You will coordinate vendor services, maintenance scheduling, parts ordering and follow-up, while ensuring complete documentation and efficient work-order closure.

You will also assist inventory management, asset registrations, reporting, billing support and coordination with internal finance teams.