Emergency Medical Dispatcher — Rapid Response Coordinator

County Emergency Communications; Town of Brookhaven (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Brookhaven, NY, is seeking Emergency Medical Dispatchers to support urgent medical assistance calls. You will gather patient data, verify locations, and coordinate EMS resources following approved protocols.

Role requires EMS dispatch credentials and CPR certification, with potential overnight and weekend shifts. Training and certification follow agency standards and oversight requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Brookhaven, NY, is seeking Emergency Medical Dispatchers to support urgent medical assistance calls. You will gather patient data, verify locations, and coordinate EMS resources following approved protocols.

Role requires EMS dispatch credentials and CPR certification, with potential overnight and weekend shifts. Training and certification follow agency standards and oversight requirements.