Bronx Housing & Recovery Case Manager

Lantern Community Services Inc; New York (NY); On-site; USD 38,000 - 45,000; Full time

Job summary

Lantern Community Services Inc in the Bronx, NY is seeking a Case Manager to support formerly homeless adults and families in a supportive housing environment. You will develop client-centered plans, provide integrated counseling, and promote housing stability, wellness, and goal attainment across physical, emotional, vocational, educational and social domains.

The successful candidate will work well on an interdisciplinary team and independently, with strong organizational skills and a

Qualifications

• High school diploma, HSE or GED required.
• Minimum 2 years of social services experience.
• Valid Food Handler’s License or ability to obtain within 6 months.
• Bi-lingual Spanish/English preferred but not required.
• Experience with ETO or other electronic case management systems.
• Experience with Motivational Interviewing is preferred.

Responsibilities

• Collaborate with residents to develop client-centered, recovery-oriented service plans that identify short and long-term goals.
• Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability.
• Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
• Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services.
• Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
• Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
• Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community.
• Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services.
• Collaborate with the Leasing and Compliance team to ensure housing stability.
• Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.
• Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients.
• Perform other job-related functions, as assigned.

Skills

Independent work

Team collaboration

Crisis management

Organizational skills

Motivational Interviewing

Interdisciplinary teamwork

Education

High school diploma / GED / HSE

Food Handler’s License

Tools

ETO software

Job description

Lantern Community Services Inc in the Bronx, NY is seeking a Case Manager to support formerly homeless adults and families in a supportive housing environment. You will develop client-centered plans, provide integrated counseling, and promote housing stability, wellness, and goal attainment across physical, emotional, vocational, educational and social domains.

The successful candidate will work well on an interdisciplinary team and independently, with strong organizational skills and a