Bronx Family Engagement Specialist

Center for Alternative Sentencing & Employment Services; New York (NY); On-site; USD 54,000 - 74,000; Full time

Benefits offered by this job

Medical

Vision

Vacation and Paid Time Off

12 Paid Holidays

Retirement 403b

Job summary

CASES (Center for Alternative Sentencing and Employment Services) is seeking a Family Connection Specialist (FCS) for its Bronx-based Expedited Engagement Program (EEP). The FCS will engage young adults ages 18-25 and their families to address barriers to mental health and behavioral health services.

The role involves outreach, needs assessments, psychoeducation, and facilitating connections to behavioral health, housing, employment, and community resources.

Qualifications

• Bachelor's degree in social work, psychology, human services or a related field.
• Experience working with young adults, families, and/or individuals experiencing mental health concerns, substance use challenges, housing instability, or other social service needs.
• Knowledge of community-based behavioral health services and available resources.
• Ability to engage individuals who may be reluctant to access services and to build collaborative relationships with diverse populations.

Responsibilities

• Conduct timely outreach to individuals and families referred to the Expedited Engagement Program, initiating contact within the required program timeframe.
• Engage young adults 18-25 and their families through telephone outreach, in-person meetings, community-based engagement, and other approved methods.
• Build rapport and establish trusting relationships with individuals who may be hesitant to engage in behavioral health services or other community-based supports.
• Conduct needs assessments to identify behavioral health concerns, social service needs, strengths, preferences, and barriers affecting access to care.
• Develop individualized engagement and service linkage plans in collaboration with young adults and families based on identified needs and goals.

Skills

Strong communication

Interpersonal skills

Organizational skills

Problem-solving skills

Education

Bachelor's degree in social work, psychology, human services or related field

Job description

CASES (Center for Alternative Sentencing and Employment Services) is seeking a Family Connection Specialist (FCS) for its Bronx-based Expedited Engagement Program (EEP). The FCS will engage young adults ages 18-25 and their families to address barriers to mental health and behavioral health services.

The role involves outreach, needs assessments, psychoeducation, and facilitating connections to behavioral health, housing, employment, and community resources.