Family Advocate

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 56,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Vacation and Paid Time Off – starting

12 Paid Holidays per year

Retirement 403b Competitive matching

Employee Referral Program

Job summary

The Center for Alternative Sentencing and Employment Services (CASES) is seeking a Family Advocate to support families in East Harlem and the South Bronx. This role emphasizes field-based work with youth and families impacted by the criminal legal system, spending most time in the community and some time in the office.

You will empower families, connect them to benefits and housing resources, and collaborate with the ACES team to share critical information.

Qualifications

• Valid driver’s license required.
• Bilingual English/Spanish.
• Deep passion for working with families and youth impacted by the criminal legal system.
• Willingness to be in the field alongside youth workers.
• Ability to navigate systems as a primary caregiver or through commensurate experience.

Responsibilities

• Empower families to develop and meet goals to support family function.
• Accompany and support families who may need benefits assistance, support navigating housing issues, vital documents, etc.
• Develop and maintain resource guides for families to access.
• Collaborate with ACES team members to ensure information is being communicated between team members.
• Connect parents and caregivers to resources that meet their needs.
• Enter data entry/notes at the end of each workday.
• Collaborate with external stakeholders who provide services for participants and families.
• Participate in in person weekly supervision.
• Attend weekly in person team meetings.
• Adhere to program dress code which includes wearing “ACES” shirts and/or business casual attire during work hours.

Skills

Bilingual English/Spanish

Strong communication skills

Valid driver's license

Field work readiness

Education

FDC or FPA credential OR commensurate experience

Job description

Job Title: Family Advocate

Job Summary: The Education, Career and Enrichment department at CASES specializes in serving youth and young adults impacted by the criminal legal system. The Assertive Community Engagement & Success (ACES) program serves young men ages 16-24 who are residing in East Harlem and the South Bronx. ACES recognizes the importance of The Family Advocate is a person with “lived experience” as a parent (biological, adoptive, foster) or primary caregiver for youth or young adults who have experienced systems involvement. The Family Advocate supports families in both the South Bronx and East Harlem and a high majority of the time will be spent in the community.

Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM / 10:00 AM – 6:00 PM.

Salary: The salary for this role is $62,000 annually.

Location Address: 4 West 125 th Street, NY, NY 10027 & 424 E 147th St, Bronx, NY 10455. Our office is easily accessible by public transportation.

Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). A high majority of the time will be spent in the community.

Essential Duties

• Empower families to develop and meet goals to support family function
• Accompany and support families who may need benefits assistance, support navigating housing issues, vital documents, etc.
• Develop and maintain resource guides for families to access
• Collaborate with ACES team members to ensure information is being communicated between team members
• Connect parents and caregivers to resources that meet their needs
• Enter data entry/notes at the end of each workday

Secondary Duties

• Collaborate with external stakeholders who provide services for participants and families
• Participate in in person weekly supervision
• Attend weekly in person team meetings
• Adhere to program dress code which includes wearing “ACES” shirts and/or business casual attire during work hours

What We Are Looking For

• Valid drivers license
• Bilingual English/Spanish
• Deep passion for working with families and young adults impacted by the criminal legal system
• A willingness to be in the field alongside youth workers and alone
• A belief that participants, families, community members and team members have the ability and capacity for change
• FDC or FPA credential OR commensurate experience including being a primary caregiver and navigating systems
• Strong communication skills

Employee Benefits

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually, plus an additional summer self-care day
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES

Our Values

• Hold people’s stories with dignity
• Commit to a shared mission
• Celebrate the strength of diversity
• Always work to improve
• Make the best use of resources
• Work together to solve problems
• Seek to understand others

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Monday – Friday 9:00 AM – 5:00 PM / 10:00am - 6:00pm

35 hours per week excluding breaks