Brokerage Operations & Trading Support Specialist

First Citizens Wealth; New Bern (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Wealth in North Carolina seeks an Operations Support professional to assist financial planning teams and clients. You will handle client service inquiries, process account requests, and maintain compliance documentation, ensuring accurate and timely filing. Collaboration with associates and management ensures seamless daily operations.

The role emphasizes accuracy, strong communication, and a service-oriented approach to support advisory relationships and regulatory requirements.

Qualifications

• Bachelor's Degree or HS Diploma/GED with 2+ years in Financial Services or Brokerage
• Must have or obtain within 180 days Series 7, Series 63 & 65/66 or 66 and state licenses (life/health)

Responsibilities

• Operations Support – address client service questions, resolve issues, and support time-sensitive projects
• Account Servicing – create and maintain client accounts and input requests with documentation
• Documentation – file, complete and maintain forms and assist in compliance file processing
• Collaboration – work with associates, management, clients, and business teams to fulfill requests and meet deadlines

Skills

Communication

Customer service

Documentation

Operational excellence

Sales support

Education

Bachelor's Degree

HS Diploma or GED

Job description

First Citizens Wealth in North Carolina seeks an Operations Support professional to assist financial planning teams and clients. You will handle client service inquiries, process account requests, and maintain compliance documentation, ensuring accurate and timely filing. Collaboration with associates and management ensures seamless daily operations.

The role emphasizes accuracy, strong communication, and a service-oriented approach to support advisory relationships and regulatory requirements.