Brokerage Operations Lead

SoFi; Greenville (DE); On-site; USD 110,000 - 170,000; Full time

Job summary

SoFi is seeking a Composer Segment Manager to own trading, brokerage servicing, and operations across the Composer business. You will partner with Product, Engineering, Operations, and Compliance to translate needs into scalable operating solutions, driving complex initiatives from problem identification through implementation.

The role requires deep brokerage expertise, strong problem-solving, and the ability to independently execute high-impact projects in a regulated environment.

Qualifications

• 5+ years of experience in brokerage, fintech, financial services, business operations, trading operations, or a related regulated environment.
• Strong understanding of brokerage operations and the trade lifecycle, including trading, clearing, settlement, and account servicing.
• Demonstrated ability to independently own complex projects and operational workstreams from problem identification through implementation.
• Strong judgment and ability to navigate complex or ambiguous situations in a regulated environment.

Responsibilities

• Own and support critical Composer business operations, including trading, brokerage servicing, account operations, and complex operational escalations.
• Serve as a subject matter expert across Composer's operating model, including key brokerage workflows, systems, dependencies, and controls.
• Design and continuously improve end-to-end member journeys across key Composer experiences, identifying friction points and ensuring scalable servicing solutions.
• Lead cross-functional initiatives from discovery through implementation, coordinating stakeholders and driving execution.
• Partner with business leadership to operationalize new products, features, and strategic initiatives, including process design, controls, readiness, and post-launch monitoring.

Skills

Brokerage operations

Trade lifecycle

Process design

Analytical skills

Cross-functional collaboration

Regulatory knowledge

Communication

Education

FINRA Series 7/24/63 or 66

Job description

SoFi is seeking a Composer Segment Manager to own trading, brokerage servicing, and operations across the Composer business. You will partner with Product, Engineering, Operations, and Compliance to translate needs into scalable operating solutions, driving complex initiatives from problem identification through implementation.

The role requires deep brokerage expertise, strong problem-solving, and the ability to independently execute high-impact projects in a regulated environment.