Broker Support Specialist - Health Insurance

Mindlance; Mason (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

A national recruiting company is seeking a Call Center Representative to assist agents and brokers through telephone and written communication. Responsibilities include responding to inquiries about commissions, product information, and processing correspondence. Candidates should have a high school diploma, with a year of customer service experience preferred. Strong communication, organizational, and PC skills are essential for success in this role, which offers an opportunity to contribute to special projects within the company.

Qualifications

• High school diploma and one year of related customer service experience or an equivalent combination of education and experience required.
• Advanced oral, written and interpersonal communication skills.
• Advanced organizational, problem-solving and PC skills required.

Responsibilities

• Assists agents and brokers via telephone or written communication.
• Responds to inquiries involving commissions, legislation, and product information.
• Works on special projects.

Skills

Advanced oral communication skills

Advanced written communication skills

Problem-solving skills

Organizational skills

PC skills

Education

High school diploma

Customer service experience

Job description

A national recruiting company is seeking a Call Center Representative to assist agents and brokers through telephone and written communication. Responsibilities include responding to inquiries about commissions, product information, and processing correspondence. Candidates should have a high school diploma, with a year of customer service experience preferred. Strong communication, organizational, and PC skills are essential for success in this role, which offers an opportunity to contribute to special projects within the company.