Broker Support & Client Services Specialist

Experior Financial Group; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Work-life balance with paid vacation and sick days

Competitive compensation

Comprehensive medical, dental, and vision benefits

Flexible work options

Career growth and development opportunities

Company events and celebrations

Tuition reimbursement

Company-provided equipment

Job summary

A financial services company in the United States is seeking a motivated Broker Support Administrator. This role focuses on delivering exceptional customer service while managing multiple tasks. Ideal candidates will have office administration experience, strong attention to detail, and effective communication skills. The position offers a supportive work environment, competitive compensation, and opportunities for career growth, all while maintaining a work-life balance.

Qualifications

• Previous experience in office administration is required.
• Capable of managing tight deadlines and multiple priorities effectively.
• Reliable, trustworthy, proactive, with a keen sense of ownership and initiative.
• Approachable and professional in delivering information via in-person, phone, and email interactions.
• Ability to handle stressful situations with a positive, proactive attitude.

Responsibilities

• Deliver exceptional customer support to agents, associations, and insurance carriers.
• Foster and sustain positive relationships with agents and providers.
• Respond to phone and email inquiries promptly and professionally.
• Propose enhancements for processes and technology to improve efficiency.

Skills

Effective problem-solving and investigative skills

Exceptional verbal and written communication skills

Strong attention to detail and accuracy

Excellent time management and organizational abilities

Strong computer skills

Job description

A financial services company in the United States is seeking a motivated Broker Support Administrator. This role focuses on delivering exceptional customer service while managing multiple tasks. Ideal candidates will have office administration experience, strong attention to detail, and effective communication skills. The position offers a supportive work environment, competitive compensation, and opportunities for career growth, all while maintaining a work-life balance.