Broker Relationships Product Lead

StarCompliance; Oregon; Hybrid; USD 140,000 - 190,000; Full time

Job summary

StarCompliance seeks a senior Manager - Broker Account Monitoring to lead broker data feed activation, quality, and onboarding while coordinating with customers, brokers, aggregators and internal teams. The role aims to transform broker monitoring into a competitive differentiator through optimized feeds and streamlined integrations.

The position requires strong experience in financial services, regtech, and SaaS sales, with a focus on compliance-driven buying cycles and maintaining high-quality

Qualifications

• Experience within financial services, regtech, compliance, surveillance, or similarly regulated domains.
• Strong commercial instincts — the ability to connect technical investment to customer value and business outcomes.
• Experience of SaaS sales and an understanding of SaaS industry standards and sales approaches.
• Familiarity with compliance-led buying cycles influenced by regulatory pressure, risk mitigation and audit requirements.

Responsibilities

• Broker data feed activation, data quality, account activation/de-activation, and data ingestion monitoring and issue resolution.
• Cross-functional collaboration with product, data, and operations to streamline and optimize broker integrations.
• Own and evolve broker integration features, direct vs. aggregator feeds, and onboarding processes within the product.
• Support sales and customer success through cadences, QBRs, and communications to optimize broker feed usage and performance.
• Develop and maintain broker feed playbooks for the PS team during customer implementations.
• Proactively target and maintain relationships with direct brokers and aggregators, monitoring performance and documentation.

Skills

Financial services

Commercial instincts

SaaS sales

Compliance cycles

Job description

StarCompliance seeks a senior Manager - Broker Account Monitoring to lead broker data feed activation, quality, and onboarding while coordinating with customers, brokers, aggregators and internal teams. The role aims to transform broker monitoring into a competitive differentiator through optimized feeds and streamlined integrations.

The position requires strong experience in financial services, regtech, and SaaS sales, with a focus on compliance-driven buying cycles and maintaining high-quality