Audio Visual Technician

Mindlance; Austin (TX); Presencial; USD 34.000 - 55.000; Jornada completa

Descripción de la vacante

Mindlance is seeking an AMI Event Production Specialist to support live events and hybrid programs. This dedicated role focuses on run-of-show execution, control-room operations, and end-user assistance with AV and digital content.

You will operate production systems, coordinate with instructors and staff, and help prepare content and media assets for AMI programs, ensuring timely, professional service and confidentiality across all events.

Formación

• Understanding of audio mixing and audiovisual signal flow.
• Experience with live production workflows and run-of-show execution.
• Ability to create and edit digital content, including presentation slides, photography, and video.

Responsabilidades

• Coordinate and provide comprehensive live production support for AMI events.
• Operate production systems from the control room and support in-plenary operations.
• Maintain accurate program timing, cues, and transitions per run-of-show requirements.
• Assist with setup and breakdown of external AV equipment for events.
• Operate Teams and other major video conferencing platforms for live/hybrid events.
• Collaborate with staff, instructors, and stakeholders to ensure seamless event execution.

Conocimientos

Audio mixing

Signal flow

Live production workflows

Content creation

Troubleshooting

Interpreting drawings

Customer service

Hospitality

Herramientas

Q-SYS Core Manager

Sony RM-IP500

Microsoft Teams

iPads

Descripción del empleo

Duration: 2-month trial period w extension if meeting performance expectations.

Tax Term: W2

Description:

The AMI Event Production Specialist supports (AMI) events through live event production, control-room operations, digital content creation, technical coordination, and customer-focused end-user assistance.

This is a dedicated live production role rather than a general audiovisual support position. The specialist is responsible for executing event production requirements accurately and consistently in accordance with established run-of-show procedures.

Key Responsibilities

Live Event Production

• Coordinate and provide comprehensive live production support for AMI events, programs, and meetings.
• Operate event production systems primarily from the designated control room, including direct-feed cameras, in-room audiovisual systems, mobile devices such as iPads, and other production equipment.
• Provide control-room support throughout events and assist with in-Plenary operations when the facility configuration permits.
• Provide operational input for future AMI room designs to facilitate effective in-Plenary production operations.
• Operate event timer systems according to strict run-of-show requirements, maintaining accurate program timing, production cues, and transitions.
• Assist with the setup and breakdown of external audio and video equipment used for events.
• Operate Microsoft Teams and other major video conferencing platforms to support live and hybrid event production.
• Operate live production equipment and provide technical support in a media studio environment.
• Collaborate with AMI support staff, program teams, instructors, and other stakeholders to ensure seamless event execution.

Digital Content Creation and Editing

• Create, edit, and prepare digital content for AMI programs and events.
• Edit and format presentation slideshows to support program delivery and event production requirements.
• Photograph attendees, programs, and event activities in accordance with applicable approval, privacy, and confidentiality requirements.
• Record, edit, and prepare video content for approved AMI programs and events.
• Organize and maintain approved event media and production assets.

AMI Facility and Production Systems

• Use Q-SYS Core Manager to support the operation and basic monitoring of AMI building and production systems.
• Operate the Sony RM-IP500 camera controller to manage pan-tilt-zoom (PTZ) cameras and provide high-quality video coverage of AMI event lessons.
• Manage, operate, and support mobile devices, including iPads, used during programs and events.
• Supervise and oversee production equipment within the AMI environment.
• Troubleshoot and resolve issues involving advanced audiovisual and live production systems to minimize event disruptions.
• Interpret audiovisual system line drawings and rack elevation documents to support reliable AMI system operations.
• Provide technical support during testing activities involving AMI equipment.
• Stage equipment and assist with equipment delivery and installation as needed.
• Apply knowledge of audiovisual signal flow, audio gain structure, and audio mixing to maintain system integrity and production quality.
• Maintain the cleanliness, organization, and operational readiness of AMI production spaces, control rooms, and equipment.

End-User and Customer Support

• Provide technical assistance to staff, instructors, and trainees, resolving issues involving laptops, iPads, digital displays, software, and network connectivity.
• Deliver professional, customer-focused support to presenters, instructors, trainees, attendees, and guests, demonstrating strong hospitality and service skills.
• Communicate clearly and professionally before, during, and after events.
• Escalate technical issues to the appropriate AMI or BTS support resource when necessary.

Qualifications and Resource Requirements

Technical Knowledge and Experience

• Understanding of audio mixing, audiovisual signal flow, and audio gain structure.
• Basic understanding of Q-SYS systems, including Q-SYS Core Manager.
• Experience with live production workflows, event timing, production cues, and run-of-show execution.
• Experience creating and editing digital content, including presentation slideshows, photography, and video.
• Ability to troubleshoot audiovisual production systems and support end-user technology.
• Ability to interpret audiovisual system line drawings and rack elevation documents.

Professional Skills

• Strong hospitality, customer service, collaboration, and communication skills.
• Ability to coordinate effectively with AMI support staff, instructors, program teams, and other stakeholders.
• Ability to execute production requirements accurately in a structured, time-sensitive environment.
• Commitment to maintaining strict confidentiality.

Work Environment and Physical Requirements

• Must work onsite five (5) days per week or more, as required by the event and production schedule.
• Must be available to work weekends based on the event and program schedule.
• Must be comfortable working in medical environments, including close proximity to cadavers used for medical research purposes.
• Must be able to lift and move heavy objects weighing 50 pounds or more.
• Must work closely with the onsite BTS Site Support resource.
• Must perform additional duties and tasks as necessary and as directed by AMI support staff.

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.