Broadcast Operations Engineer (L4) - Live Broadcast Tech

Netflix, Inc.; Los Angeles (CA); On-site; USD 220,000 - 340,000; Full time

Benefits offered by this job

Health plans

Mental health support

401(k) with employer match

Stock option program

Disability programs

Health savings account

Job summary

Netflix, Inc. seeks a Live Broadcast Operations Engineer to manage day-to-day global live-streaming operations. You will coordinate with the Live Streaming Pipeline Engineering Team, Production, and Reliability teams, guiding initiatives from planning to launch and ensuring scalable, reliable delivery.

You will lead technical plans, troubleshoot audio/video issues, and work across on-site and cloud-based infrastructures to keep Netflix live on the cutting edge.

Qualifications

• 5+ years of broadcast remote operations experience (coordination/supervisory).
• Experience with video transport protocols and distribution formats.
• Proficiency in at least one programming language (Java, Go, Python).
• Unix-based systems, shell scripting, and SQL knowledge.
• Comfort with cloud-based and on-premise video infrastructure.

Responsibilities

• Coordinate and execute live-streaming events across stakeholders.
• Collaborate with contractors and engineers for transmission planning.
• Maintain partnerships with transmission vendors and hardware providers.
• Organize venue infrastructure maps for communications across teams.
• Troubleshoot, diagnose, and report video/audio infrastructure issues.
• Monitor cloud and hardware video infrastructure and improve workflows.
• Support ground ingest capabilities and signal acquisition/validation.

Skills

Broadcast operations

Programming languages

Unix shell scripting

Video/audio QA

Stakeholder coordination

Video transport tech

Distributed systems

Tools

SDI

SMPTE-2110

RTP/RTMP/SRT

HLS/MPEG-DASH

Zixi/RIST

HDR

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.

About the role

In this role, you will manage day-to-day global live-streaming operations for Netflix. As a Live Broadcast Operations Engineer, you will mainly coordinate and execute live-focused initiatives based on collaboration with the Live Streaming Pipeline Engineering Team, Live On-Site Technical Managers, Production teams, and our Reliability Engineering teams. You will impact multiple areas of the live event lifecycle, from the pitch & planning phase to testing and event launch days. You will lead innovation initiatives that bridge the gap between production, hardware, broadcast engineering, and our software engineering teams.

Responsibilities

• Coordination and partnership across multiple stakeholders and clients for the smooth execution of live-streaming events
• Collaborate with contractors and in-house engineers for transmission planning.
• Establish and maintain partnerships with satellite and IP transmission vendors.
• Establish and maintain partnerships with hardware and broadcast companies such as contribution/distribution encoder vendors, closed-captioning gears, and services.
• Ability to organize and maintain maps & drawings of venue infrastructures for communication with all entities
• Acts as a central resource for engineering and production, collaborating with teams to develop and execute technical plans that align with Netflix's creative and technical objectives, often managing concurrent schedules.
• Responsible for troubleshooting, diagnosing, and reporting audio, video, and infrastructure issues.
• Monitor and manage cloud-based and hardware-based video infrastructure.
• Provide analysis and remediation of any issues in the video workflow.
• Manage, build, and evolve ground ingest capabilities, including signal acquisition, inspection, validation, and standardization.
• Monitors the industry for emerging technologies, developing trends to keep Netflix live on the cutting edge.
• Work closely to help enable new feature development by figuring out how the feature affects overall operations and how to make it work at scale.
• Be present on launch days at Network Operations Center (NOC) or ground ingest facilities as required.
• Be able to work with flexible hours based on the live events schedule.
• Must have flexibility to travel for scheduled live events

Qualifications

• 5+ years of broadcast remote operations experience (preferably network level) in a coordination or supervisory role
• Strong understanding of digital audio/video fundamentals, compression technologies, distribution formats, and associated technologies such as Multicast and Unicast video distribution, MPEG Video (2,4, & HEVC), MPEG-2 TS, HDR, SCTE-35 & ESNI signaling, closed-captions, satellite video distribution, and ad-splicing.
• Experience with video transport protocols such as SDI, SMPTE-2110, RTP, RTMP, SRT, Zixi, RIST, HLS, MPEG-DASH
• Proficient in Video and Audio Compression technology
• Understanding of nuances of remote production and the on-site technical operation
• Knowledge of remote production facilities and equipment vendors
• Deep understanding of MVPD-based linear ecosystem and working knowledge of OTT video distribution, contribution technology, and architecture
• Ability to assess and troubleshoot video and audio quality
• Experience with on-premise video acquisition with partners or co-location facilities.
• Nice to have Experience with cloud-based infrastructure
• Experience with at least one programming language (Java, Go, Python)
• Experience in Unix (or unix-based systems), shell scripting, and good SQL knowledge
• Experience with web technologies and distributed systems with microservices architecture

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $220,000.00 - $340,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates.

If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

At Netflix, we want to entertain the world. Whatever your taste, and no matter where you live, we give you access to best-in-class TV series, documentaries, feature films and games. Our members control what they want to watch, when they want it, in one simple subscription. We’re streaming in more than 30 languages and 190 countries, because great stories can come from anywhere and be loved everywhere. We are the world’s biggest fans of entertainment, and we’re always looking to help you find your next favorite story.