Broadcast & IT Support

CBTS; Washington (District of Columbia); On-site; USD 45,000 - 60,000; Full time

Job summary

CBTS is looking for an experienced technician to operate satellite trucks and portable satellite equipment for broadcast transmissions. This role involves providing 24x7 technical support, troubleshooting equipment, and coordinating installations at significant locations in Washington, DC.

The ideal candidate will have experience in broadcast maintenance, a strategic mindset, and the ability to thrive under pressure. This is an exciting opportunity to support major news operations.

Qualifications

• One or more years of experience in television, multimedia content, IT client service or broadcast maintenance.
• Ability to work under pressure and demonstrate strategic thinking.
• Highly motivated self-starter with excellent partnership skills.

Responsibilities

• Provide 24x7x365 broadcast technical support including installation and maintenance.
• Document quality standards and operational procedures.
• Coordinate technical installations with vendors and production teams.

Skills

Troubleshooting and repair of broadcast equipment

Ability to work under pressure

Strategic Thinking

Resourcefulness

Job description

Overview

Operate a satellite truck and/or portable satellite, microwave and streaming equipment to provide multi-path transmissions (IP/Video/Audio) from outside broadcast locations. This includes equipment transport, set-up, operation and breakdown and may also include truck maintenance. CNN SNG trucks are multi-path mobile production platforms thus requiring one to be well versed in the operation and maintenance of on-board systems such as cameras, switchers, routers, encoders, RF and specialized transmission gear (MIMO, COFDM, bonded cellular).

Responsibilities

• Perform 24x7x365 broadcast technical support to include installation, maintenance and troubleshooting/repair of sophisticated streaming, audio and video remote broadcast production/television equipment. These include equipment at the DC Bureau and outside broadcast locations such as those on Capitol Hill, the White House, the Pentagon, the State Department and others, and the ENG crew gear. Coordinate technical installation with vendors and/or production teams.
• Document quality standards, system anomalies, operational procedures, reference materials, and project work. Use of AutoCad for system documentation and ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and technology supplies, working with procurement and asset management teams to order and track inventory.

Must Have Skills / Requirements

1. One or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level
2. Ability to work under pressure
3. Strategic Thinking and Resourcefulness

Additional Requirements

• Will be working with some demanding partners due to supporting the news industry; Ability to demonstrate tact and diplomatic thinking.
• Highly motivated individuals who are prepared. Ability to ask questions when needed. Self-starters who can find work to be done to assist the wider team (partnership skills).