Broadband Technician: Install, Troubleshoot & Wi‑Fi Expert

silverstar; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Job summary

Silver Star Communications is seeking a skilled field technician to install and maintain broadband services and customer premises equipment. You will handle CPE, LAN, and Wi‑Fi setups, troubleshoot tickets, and perform essential testing from central offices to demarcation points.

The role requires at least 2 years of experience, a valid Idaho/Wyoming driver’s license, and adherence to safety and regulatory standards. Occasional after-hours work and ongoing certifications may be required.

Qualifications

• High School Diploma or equivalent.
• At least 2 years of experience in field service or broadband installation.
• Valid Wyoming or Idaho driver’s license and safe driving record.
• Tower climbing/rescue certification is preferred.

Responsibilities

• Install and maintain services on the distribution network from CO to demarcation point.
• Set up and maintain CPE LAN and Wi‑Fi networks and related devices.
• Troubleshoot and respond to trouble tickets within standard timeframes.
• Perform OSP testing and fiber/cable splicing as required.
• Navigate telecom prints and mapping for accurate installations.
• Ensure compliance with FCC/NEC policies and safety procedures.

Skills

CPE installation

LAN/WiFi setup

Troubleshooting

Cable testing

Education

High School Diploma

Driver's License (ID/WY)

Tools

Locating equipment

CPE testing tools

Job description

Silver Star Communications is seeking a skilled field technician to install and maintain broadband services and customer premises equipment. You will handle CPE, LAN, and Wi‑Fi setups, troubleshoot tickets, and perform essential testing from central offices to demarcation points.

The role requires at least 2 years of experience, a valid Idaho/Wyoming driver’s license, and adherence to safety and regulatory standards. Occasional after-hours work and ongoing certifications may be required.