Broadband Network Analyst

pharrtx; Pharr (TX); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement

Job summary

City of Pharr is seeking a Full-Time Broadband Network Analyst in Pharr, TX. This onsite role collaborates with the Fiber Manager to identify, troubleshoot, and resolve issues in fiber optic and wireless networks, including FTTH system design and installation.

The position involves cutting, splicing, terminating and documenting fiber, providing end-user support, training users on software, and maintaining network equipment in a fast-paced, customer-focused environment.

Qualifications

• Knowledge of fiber to the home/premise networks.
• Experience implementing, managing, and monitoring local and wide area networks.
• Experience with wireless networks and broadband ISP networks.
• Proficient with network diagnostic tools and reporting.

Responsibilities

• Identify, troubleshoot, and resolve issues in fiber optic and wireless networks.
• Design and install FTTH cables underground and on street poles; cut, splice, terminate, and document fiber.
• Provide technical end-user support and train users on software applications.
• Maintain and operate networking and video surveillance equipment in a fast-paced, customer-focused environment.

Skills

Fiber to the home networks

Local/WAN networks

Wireless networks

Network diagnostic tools

Customer-service oriented

Microsoft Word/PowerPoint/Excel

Job description

Join the City of Pharr as a Full-Time Broadband Network Analyst and embrace an exciting career at the forefront of technology! Located in Pharr, TX, this onsite position offers you the opportunity to be an integral part of our innovative team, tackling dynamic challenges and enhancing our community's connectivity. You'll collaborate with energetic professionals dedicated to problem-solving and customer-centric solutions. With an annual pay of $48,000.00, this role empowers you to contribute to meaningful projects that impact residents' daily lives.

You will be offered great benefits such as Medical, Dental, Vision, and Retirement. Seize the chance to grow your expertise in a forward-thinking environment while making a real difference in the city you call home!

What does a Broadband Network Analyst do?

As a Broadband Network Analyst at the City of Pharr, you will work under the general supervision of the Fiber Manager to identify, troubleshoot, and resolve issues within our fiber optic and wireless networks. Your role involves the operation and maintenance of both public and private FTTH systems, including the design and installation of cable lines underground and on street poles. You'll engage in tasks such as cutting, splicing, terminating, and documenting fiber optic cables while locating problem areas and executing repairs.

Additionally, you will provide vital technical support to end-users, ensuring seamless operation of networking systems and video surveillance equipment. You’ll also train users in various software applications, diagnose problems effectively, and implement solutions. This hands‑on position is ideal for someone looking to make a significant impact in a fast‑paced, innovative environment.

Requirements for this Broadband Network Analyst job

To thrive as a Broadband Network Analyst with the City of Pharr, you must possess a solid foundation in the practices and principles of fiber to the home/premise networks. A comprehensive understanding of implementing, managing, and monitoring both local and wide area networks, as well as wireless networks, is essential. Expertise in network diagnostic tools and familiarity with broadband ISP networks will enhance your capability to identify and resolve issues efficiently.

You should excel in a fast‑paced environment, effectively managing multiple tasks and projects while demonstrating a customer-service orientation. Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel, is crucial for documentation and reporting. Additionally, skill in using job‑related networking and diagnostic equipment will be key to your success in this role, ensuring that you contribute to a professional and customer‑centric team environment.

Knowledge and skills required for the position are:

• Must be knowledgeable on the practices and principles of fiber to the home/premise networks.
• Knowledge of implementing, managing, and monitoring local, and wide area networks.
• Knowledge of implementing, managing, and monitoring wireless networks.
• Knowledge of network diagnostic tools and in broadband ISP networks.
• Capable of working in a fast‑paced environment and effectively manage tasks/projects.
• Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
• Must be customer-service oriented, always have a customer friendly attitude and professional appearance.
• Skill in effectively using job related networking equipment.
• Skill in effectively using job related diagnostic equipment.

Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.