Broadband Installation Technician

Metro Communications and Conxxus; Marseilles (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Conxxus in Marseilles, IL is hiring a full-time telecommunications installer. The role covers installing copper and fiber services, provisioning Internet/IPTV/VOIP, and traveling to customer sites for on-site work.

You will work with a team to resolve issues, communicate policies, and adapt to varying heights, weather, and schedules. Entry-level friendly; HS diploma required; valid driver's license.

Qualifications

• Entry level position in telecommunications installation.
• High school diploma or GED required.
• Valid driver's license with clean record.
• Willing to work flexible hours including weekends.
• Ability to work at heights and in varying weather conditions.

Responsibilities

• Install twisted pair copper and fiber; provision Internet/IPTV/VOIP services.
• Travel to on-site service calls in company vehicles.
• Operate coax/fiber tools and equipment.
• Communicate procedures and policies to customers.
• Coordinate with support to resolve customer issues.

Skills

Willingness to learn

Customer service mindset

Basic IT concepts

Education

High school diploma/GED

Tools

Installation equipment

Drop plow

Trencher

Job description

Location: Marseilles, IL

Job Id:283

# of Openings:2

Conxxus was founded with a mission for enhancing the quality of life in rural communities by providing competitively priced, state-of-the-art telecommunication services. Conxxus fiber infrastructure is Illinois' first all fiber-to-the-home network. With fiber-to-the-home architecture, Conxxus is able to offer a full spectrum of video, voice and high-speed internet services to residential and business customers. By offering three services from one company, customers take advantage of bundled services - Conxxus is your one stop shop for all of your telecommunication needs.

Responsibilities

• Twisted pair copper (adsl and vdsl) and fiber installations
• Provision and monitor Internet/IPTV/VOIP services
• Travel in company vehicles for service calls/on site projects
• Work with coax/fiber tools and equipment
• Communicate procedures, policies, and other information to customers
• Work with support to resolve customer issues

Experience/Skills/Requirements

• Entry Level
• High school diploma/GED required
• Willing to work flexible hours including weekends, evenings, holidays, and overtime
• Valid driver's license; good driving record
• Knowledge of mechanical and consumer devices
• Willing to work in varying heights, close spaces, and weather conditions

Preferred Skills

• Knowledge/experience on processes leading up to actual installation process to turn up customers media services.
• Basic understanding of IT concepts and fundamentals/experience preferred
• Knowledge/experience with installation equipment
• Knowledge/experience with drop plow and/or trencher
• Broadband technician: 1 year (Preferred)
• Voice, data, coax: 1 year (Preferred)

Schedule

• Full-time position, 40 hours per week with overtime opportunities
• Shifts range from Monday - Saturday between the hours of 8:00 AM - 7:00 PM