Brightree DME Coordinator: Operations, Billing & Compliance

A HUG AWAY, INC; Katy (TX); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Paid time off (PTO)

401(k) with 3.5% company match

Dental, vision, and life insurance

Performance-based bonus incentives

Job summary

A HUG AWAY, INC in Katy, Texas is seeking an experienced Home/Durable Medical Equipment (H/DME) Coordinator to manage day-to-day medical supply operations. Ideal candidates will have strong Brightree experience and a thorough understanding of the intake-to-billing lifecycle.

The role involves overseeing DME workflows, maintaining compliance with healthcare standards, and ensuring excellent patient service. Competitive compensation and opportunities for growth within a supportive organization are offered.

Qualifications

• 2+ years of hands-on Home or Durable Medical Equipment (DME) experience.
• Direct experience using Brightree for intake, documentation, and billing.
• Strong working knowledge of Medicare DME guidelines and billing workflows.
• Experience with eligibility verification, authorizations, and claim submission.
• Highly organized, detail-oriented, and compliance-focused.

Responsibilities

• Manage the complete DME workflow using Brightree, from referral intake to billing and collections.
• Oversee inventory tracking, expiration monitoring, audits, and vendor restocking.
• Maintain compliance with Medicare, DMEPOS standards, HIPAA, OSHA, and HQAA.
• Serve as primary point of contact for patients, caregivers, and referral partners.
• Prepare monthly reports related to inventory, billing performance, and revenue.

Skills

Brightree experience

Customer service

Detail-oriented

Compliance knowledge

Inventories management

Job description

A HUG AWAY, INC in Katy, Texas is seeking an experienced Home/Durable Medical Equipment (H/DME) Coordinator to manage day-to-day medical supply operations. Ideal candidates will have strong Brightree experience and a thorough understanding of the intake-to-billing lifecycle.

The role involves overseeing DME workflows, maintaining compliance with healthcare standards, and ensuring excellent patient service. Competitive compensation and opportunities for growth within a supportive organization are offered.