Bridal Boutique Store Lead - Inspire Sales & Experience

Luxe Brands; Indianapolis (IN); Presencial; USD 60.000 - 82.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Paid Time Off

Paid Holidays

Company Paid Parental Leave

Company Paid Short Term Disability

Birthdays Paid Time Off

401(k) + Company Match

Employee Assistance Program

Employee Discount

Nectar Reward Subscription

Monthly Gym Reimbursement

Calm Subscription

Paid Training

Travel Reimbursement

Descripción de la vacante

Luxe Brands is seeking a Store Manager for Luxe Redux Boutique in Indianapolis. You will lead a dynamic team, drive sales, and deliver unforgettable wedding experience for brides.

The role emphasizes coaching, brand standards, and building strong relationships while maintaining high operational excellence. You will recruit, train, and motivate staff, coordinate bridal appointments, and ensure exceptional service.

Formación

• High school diploma required.
• 2+ years overseeing and leading direct reports.
• 2+ years in training and professional development.
• 2+ years of conducting performance reviews and corrective actions.
• 2+ years managing core operations including scheduling, recruitment, and training.
• Proficiency in POS systems, CRM tools, Microsoft Office, and Zoom.
• Strong English communication skills in reading, writing, and speaking.

Responsabilidades

• Inspire and motivate the team, holding direct reports accountable for meeting and exceeding performance objectives.
• Analyze store performance metrics, implementing strategies to address areas for improvement.
• Identify staffing needs, lead the hiring process, and recruit top talent to build a high-performing team.
• Provide ongoing coaching and training to direct reports, keeping them updated on new designers, gowns, collections, and industry trends.
• Assist with bridal appointments as needed, ensuring every bride receives an exceptional and memorable experience.
• Manage administrative tasks such as scorecards, handwritten notes, follow-up calls, and other store-related activities to maintain smooth operations.
• Uphold brand standards, delivering outstanding service that enhances the store’s reputation and customer satisfaction.
• Address and resolve customer and team challenges effectively, maintaining a positive store environment.
• Work closely with leadership and team members to align store performance with company goals.

Conocimientos

Leadership

Training & development

Performance reviews

Ops management

CRM software

English communication

Time management

Talent recruitment

Educación

High school diploma

Herramientas

POS systems

CRM tools

Microsoft Office

Zoom

Descripción del empleo

Luxe Brands is seeking a Store Manager for Luxe Redux Boutique in Indianapolis. You will lead a dynamic team, drive sales, and deliver unforgettable wedding experience for brides.

The role emphasizes coaching, brand standards, and building strong relationships while maintaining high operational excellence. You will recruit, train, and motivate staff, coordinate bridal appointments, and ensure exceptional service.