Bridal Alterations Specialist & Customer Experience

David's Bridal; Florence (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive Pay

Team Bonus

Generous Team Member Discount

Vision Care

401K Program

Pet Insurance

Job summary

A leading bridal retailer in Florence, SC is seeking an Alterations Specialist to execute fittings and alterations while delivering exceptional customer service. This role requires strong communication, sewing expertise, and the ability to maintain high service standards. Ideal candidates should have a high school diploma and prior retail experience in a similar environment. The position offers competitive pay and a variety of benefits.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of retail experience in apparel preferred.
• Experience in sewing, particularly in bridal context, is essential.

Responsibilities

• Complete alterations and fittings to high standards.
• Provide exceptional customer service during all interactions.
• Maintain cleanliness and organization in the alterations room.
• Manage multiple fittings and customer service inquiries promptly.

Skills

Customer service skills

Sewing skills

Conflict resolution

Inventory management

Education

High school diploma or equivalent

1-2 years prior retail experience

Prior sewing experience required

Tools

POS system

Job description

A leading bridal retailer in Florence, SC is seeking an Alterations Specialist to execute fittings and alterations while delivering exceptional customer service. This role requires strong communication, sewing expertise, and the ability to maintain high service standards. Ideal candidates should have a high school diploma and prior retail experience in a similar environment. The position offers competitive pay and a variety of benefits.