It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
JOB SUMMARY:
- Contacts prospective customers to sell chemicals, equipment, and services to the Brewery Industry.
- Calls on potential customers to explain products and services available, inspects equipment, and prepares service estimates.
- Writes and reviews analysis, and contact customers to recommend products and services.
- Attempts to resolve problems encountered with customer's products and services.
EDUCATION:
- Required: BS/BA degree in dairy, brewing, beverage, food or agricultural science, engineering, chemistry, biology or related field
- Preferred: Post-secondary education preferred.
EXPERIENCE:
- Required: Three to five years of experience in the chemical industry, beverage/brewing, malting, hops, brewery supplies, industrial sales or related sales experience.
- Preferred: Five to seven years of experience working in chemical, sanitation, beverage/brewing or dairy processing/manufacturing environment, food protection, food manufacturing or related field.
- Maintenance/Engineering experience highly preferred. Working knowledge of Microsoft Outlook, Word, and Excel highly preferred.
POSITION REQUIREMENT(S): Specialized Skills/License/Certification
- Required:
- Must possess strong customer service focus, social and interpersonal skills, active listening skills, and effective communication skills.
- Must be able to excel in a fast paced environment and meet time-sensitive deadlines.
- Ability to travel ≥75% of the time (mostly by car) to visit customers.
- Ability to work nights (2nd or 3rd shift) occasionally to service facility.
- Knowledgeable in Zee Company brewery products and their application in the brewery.
- Understand the components of the brewing process.
- Understand brewery sanitation process.
- Preferred:
- Beneficial to have strong critical thinking, persuasion, and comprehension skills.
- Mechanical aptitude highly desirable.
- Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
- This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Essential Job Functions
- Effectively promote and sell sanitation chemical products and services to potential customers.
- Gather market data from internal and external sources
- Establishing new accounts, servicing existing accounts and obtaining orders by planning and organizing work and travel schedules to call on existing or potential customers (e.g. breweries)
- Completes field reports covering sanitation concerns, brewery status, startup status, and employee safety to be submitted to Zee Management in a timely manner.
- Proactively networking with key industry contacts to build long-lasting business relationships.
- Monitor customer preferences to determine focus of sales efforts.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
- Prepare sales contracts for orders obtained, and submit orders for processing.
- Resolve customer complaints regarding sales and service.
- Maintain customer records, using automated systems.
- Monitor customer preferences and utilization to determine focus of sales efforts and appropriate stock levels.
- Monitor ongoing service of the account including visits during sanitation operations; which will oftentimes be after normal business hours.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and craft brewer conferences.
- Instruct customer sanitation crew on proper chemical usage and provide training classes to the sanitation crews when necessary.
- Completes special projects upon requests, and other duties may be assigned.
VIN123
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!