Breakfast Supervisor

Residence Inn Big Sky/ The Wilson Hotel; Big Sky (MT); On-site; USD 19,000 - 33,000; Full time

Job summary

Residence Inn Big Sky/The Wilson Hotel is seeking a Breakfast Supervisor to lead breakfast operations, ensuring high-quality service and adherence to brand and sustainability standards. The role involves supervising staff, engaging guests, and maintaining breakfast setup, safety, and cleanliness.

You will coordinate with team members, manage inventory, and respond to guest needs while promoting a positive guest experience during shifts, holidays, and peak times.

Qualifications

• Supervisory responsibilities over breakfast staff and shifts.
• Commitment to guest satisfaction and brand standards.
• Food safety and sanitation awareness required within 90 days.

Responsibilities

• Interview, train, schedule and coach breakfast staff.
• Interact with guests and assist with their needs.
• Monitor food temperatures and ensure proper storage standards.
• Assist with setup, cleanup and organization of breakfast service.

Skills

Supervisory experience

Guest service

Education

High School diploma

Food Safety/ServSafe certification

Job description

Opportunity: Breakfast Supervisor

Supervise breakfast operations including the preparation and serving of food and beverage items while interacting with guests in a friendly and courteous manner consistent with brand/hotel and sustainability standards.

Potential Career Path

Restaurant Shift Supervisor – Restaurant Manager – Food and Beverage Director

Essential Functions

• Interview, select, train, schedule, coach and support associates, ensuring associates perform in accordance with standards and consistent with HHM core values.
• Engage guests to offer assistance and to check on satisfaction.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Recognize repeat guests and anticipate needs based upon breakfast preferences.
• Assist with setting up, cleaning and organizing breakfast service and pantry areas.
• Take and record temperature of food and food storage areas such as refrigerators and freezers.
• Ensure food is properly stored in designated containers and storage areas and meets food handling standards.
• Monitor and order supplies or food items and restock as necessary to maintain inventory.
• Work as a Guest Service Associate during staffing shortages or during peak periods, check in/out guests.
• Assist with luggage, assist special guests with requests and resolve guest complaints.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Food Sanitation a plus, required within 90 days of employment.
• Previous food and beverage/culinary experience required or equivalent training.
• Supervisory experience preferred.

Work Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling and crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It