Breakfast Supervisor

HHM Hotels; Big Sky (MT); On-site; USD 35,000 - 52,000; Full time

Job summary

HHM Hotels seeks a Breakfast Supervisor to oversee the breakfast service, ensure smooth operations, and maintain guest satisfaction. The role involves supervising staff, coaching team members, and coordinating with kitchen and front desk to deliver a consistent guest experience.

The ideal candidate will have supervisory experience in food service, a high school diploma, and a focus on safety and sanitation. This on-site role supports holiday and weekend shifts at our Montana location.

Qualifications

• Supervisory or lead experience in food & beverage.
• Guest service focus with ability to engage guests.
• Capability to train and coach associates on standards.
• Experience with scheduling during varying shifts.
• Food safety knowledge and certification within 90 days.

Responsibilities

• Supervise breakfast operations including preparation and service of items.
• Interact with guests in a friendly, courteous manner.
• Train, coach and schedule associates to HHM standards.
• Ensure inventory, storage, and food handling compliance.
• Follow EarthView sustainability guidelines and safety practices.

Skills

Supervisory experience

Guest service excellence

Team coaching and training

Scheduling and coaching

Food safety & sanitation

Education

High School Diploma

Food Sanitation certification

Job description

Opportunity: Breakfast Supervisor

Supervise breakfast operations including the preparation and serving of food and beverage items while interacting with guests in a friendly and courteous manner consistent with brand/hotel and sustainability standards.

Potential Career Path

Restaurant Shift Supervisor – Restaurant Manager – Food and Beverage Director

Essential Functions

• Interview, select, train, schedule, coach and support associates, ensuring associates perform in accordance with standards and consistent with HHM core values.
• Engage guests to offer assistance and to check on satisfaction.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
• Recognize repeat guests and anticipate needs based upon breakfast preferences.
• Assist with setting up, cleaning and organizing breakfast service and pantry areas.
• Take and record temperature of food and food storage areas such as refrigerators and freezers.
• Ensure food is properly stored in designated containers and storage areas and meets food handling standards.
• Monitor and order supplies or food items and restock as necessary to maintain inventory.
• Work as a Guest Service Associate during staffing shortages or during peak periods, check in/out guests.
• Assist with luggage, assist special guests with requests and resolve guest complaints.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma preferred.
• Food Sanitation a plus, required within 90 days of employment.
• Previous food and beverage/culinary experience required or equivalent training.
• Supervisory experience preferred.

Work Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling and crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels