Breakfast Server

Defoor Hospitality Group; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Defoor Hospitality Group in Madison, Wisconsin is seeking a Breakfast Server to greet and serve restaurant guests, take orders, and assist with breakfast preparation and beverage service. You will handle cash and card payments, follow brand standards, and maintain a clean, welcoming dining area.

The role requires morning availability, exceptional customer service, and the ability to work in a fast-paced team environment. Training across F&B areas is provided to support cross-functional growth.

Qualifications

• Must have a flexible schedule and ability to work mornings.
• Excellent customer service skills.
• Must be 18+ to serve alcoholic beverages.
• Ability to multitask in a busy environment.
• Strong teamwork in a fast-paced setting.

Responsibilities

• Greet guests and take breakfast orders.
• Prepare and serve breakfast items and beverages.
• Process payments accurately using POS.
• Maintain a clean, organized front of house.
• Assist with opening/closing side work.
• Cross-train in other F&B areas.

Skills

Customer service

Flexible schedule

Multitasking

Cash handling

POS system

Team player

Job description

Description

Description

Summary: The Breakfast Server is responsible for greeting and servicing restaurant guests, taking orders, preparing and serving a variety of breakfast items, including specialty coffee drinks, handling cash and credit transactions, and maintaining a clean and organized workspace.

Essential Duties and Responsibilities:

include the following. Other duties may be assigned by a supervisor as needed.

• Comply with certification requirements as applicable to position such as Food Handlers and Safety certifications, as applicable to the position.
• Understand and follow brand standards and other quality and presentation guidelines to ensure excellent guest service and food and beverage presentation guidelines.
• Prepare and serve a variety of Grab-and-Go breakfast items, including pastries, breakfast sandwiches and beverages such as coffee, tea, and specialty drinks according to the established recipes and presentation standards.
• Collaborate with kitchen staff and other hotel personnel to ensure smooth and timely service.
• Promptly serve guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
• Accurately process guest payments through cash, credit/debit cards, and room charges, ensuring correct entry in the POS system. Maintain a secure and organized cash drawer, verify room charges, and address any payment issues, such as declined cards or discrepancies, immediately. Follow established cash handling procedures.
• Follow check ringing procedures precisely.
• Be familiar with the operation of the P.O.S. system.
• Ensure that the work area and front of house areas are kept clean, tidy, organized and stocked.
• Perform opening and closing side work per standards to ensure prompt and efficient service for guests.
• Perform any other duties as requested by management.

Team members will cross train in other areas of F&B including, but not limited to: Executive Mclub Lounge and Banquets

Requirements

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have a flexible schedule and ability to work mornings any day of the week, including weekends and holidays.
• Must have exceptional customer service skills.
• Must be 18 years of age to serve alcoholic beverages.
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible.
• Ability to work well in a fast paced, team environment.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must maintain composure and objectivity under pressure.