Server

KMG Hotels; Gateway Drive (MO); On-site; USD 16,531 - 20,664; Part time

Job summary

KMG Hotels is looking for a server for their breakfast crew in the United States, specifically at Gateway Drive. The schedule is from 5am to 10am, with the potential for more hours as the business grows. The ideal candidate should love customer service and have the ability to create a welcoming experience for guests.

Responsibilities include greeting guests, taking orders, and ensuring the quality of food and beverages. Candidates should possess good communication skills and be able to manage food and alcohol service according to local regulations.

Qualifications

• Basic reading and writing skills.
• Foodservice experience preferred.
• Minimum age to serve alcohol according to local laws.
• Ability to lift items weighing up to 50 pounds.

Responsibilities

• Greet guests and take orders promptly.
• Prepare food and beverages for service.
• Monitor guest alcohol consumption.
• Clear and clean tables efficiently.
• Follow hotel safety protocols.

Skills

Customer service

Basic math skills

Communication skills

Job description

We are needing to hire a server for our breakfast crew. Schedule is 5am-10am. There is an opportunity for more hours as business picks up. Must love customer service, able to talk with the guests and provide a great experience.

Duties and Responsibilities

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
• Be attentive to guests’ needs.
• Prepare food and beverages for service to guests and present food according to established health and presentation standards.
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
• Clear and clean tables in a prompt and efficient manner.
• Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform department/outlet opening or closing duties as required.
• Ensure that wait staff stations are clean and maintained throughout the shift.
• Follow hotel safety protocols and procedures at all times.
• Immediately report any safety/service incident to the Supervisor or Manager on duty.
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.
• Work as a team and communicate and coordinate with other departments to ensure excellent quality and service.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• May assist with other duties as assigned.

Qualifications and Requirements

• Basic reading and writing.
• Foodservice experience with general knowledge of restaurant operations preferred.
• Must be at the minimum age to serve alcohol in line with any local legislative requirements.
• Carrying or lifting items weighing up to 50 pounds / 23 kilograms.
• Moving about the restaurant.
• Handling food objects; plates, trays, glasses, etc.
• Bending, stooping, kneeling.

Others

• Being passionate about people and service.
• Communication skills are used frequently when interacting with guests, wait staff, cooks, and supervisors.
• Ability to comply with local laws regarding food handling or serving of alcohol.
• Reading and writing abilities are used often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• Have the ability to work a flexible schedule including nights, weekends, and/or holidays.