Breakfast Server

Hilton Garden Inn Lake Oswego; Lake Oswego (OR); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Hilton Garden Inn Lake Oswego in Lake Oswego, OR is seeking a part-time Server to provide food and beverage service, including order taking and delivery, in a friendly, courteous, and professional manner. The role requires weekend availability and involves greeting guests, taking orders, entering them into the POS, and delivering items with attention to accuracy and guest satisfaction.

Responsibilities also include maintaining station cleanliness, upselling desserts or specialty coffees, and

Qualifications

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Ability to read, write and speak English well enough to understand menus, take orders and communicate with guests.

Responsibilities

• Check station before, during and after shift for proper setup and cleanliness.
• Greet guests in a friendly manner and explain specials/promotions.
• Record and repeat guest orders to ensure accuracy.
• Input orders into the POS to inform kitchen staff.
• Deliver orders to guests, ensuring accuracy and compliance with liquor regulations.
• Replenish beverages and check guest satisfaction.
• Present checks and assist with bussing and resetting tables.
• Perform general cleaning tasks and restock supplies.

Skills

Guest relations

Food & beverage knowledge

Table settings

English literacy

Menu promotion

Tray handling

Job description

Description

Job Overview: Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

THIS IS A PART-TIME ROLE THAT INCLUDES WEEKENDS

Responsibilities and Duties:

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point-Of-Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order up to 30 lbs., from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Present the check to guest promptly.
• Supplement the bus-help in clearing and resetting the tables.
• Perform all assigned side-work to include replenishing condiments and restocking side-stands.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills:

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service-ware and menu items.
• Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.

Other Expectations:

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
• All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
• Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations and procedures to maintain a safe environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.