Breakfast Host ON CALL

Acqualina Resort & Residences on the Beach; Town of Florida (NY); Sur place; USD 31 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive Wages

Medical, Dental, Vision Insurance

Life Insurance

401K Program

Paid Holidays and Vacation

Outstanding Recognition and Awards …

Effective Training Programs

Tuition Reimbursement

Complimentary Parking and Meals in Ded

Preferred Pricing on Food and Beverage

Management Programs to Progress on …

Health and Wellness Fairs

Résumé du poste

Acqualina Resort & Residences on the Beach is seeking a friendly Host/Hostess to greet guests, escort them to tables, and assist in seating while ensuring top-tier resort standards. You will help prepare the restaurant for service and maintain cleanliness throughout shifts.

The role requires English fluency, strong communication, and the ability to handle reservations, with a focus on guest satisfaction and teamwork in a fast-paced environment.

Qualifications

• Fluency in English both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic arithmetic.
• 2 years experience in similar position dealing with the general public.
• Minimum 18 years of age to serve alcoholic beverages.
• Ability to focus attention on guest needs while remaining calm and courteous.
• Promote positive relations with all individuals who approach the restaurant and by telephone.
• Provide clear, pleasant telephone communication with proper grammar.
• Think clearly, quickly, maintain concentration and make concise decisions under pressure.
• Understand guest’s service needs and focus on details.
• Suggestively sell selected food and beverage items.
• Maintain confidentiality of guest information and pertinent resort data.
• Perform job functions with minimal supervision.
• Work cohesively with co-workers as part of a team.

Responsabilités

• Greet and escort guests to tables and assist in seating according to resort standards.
• Assist in preparing the restaurant for service and maintain cleanliness at all times.
• Take reservations and maintain reservation book/system.
• Monitor guests' needs and all phases of the operation.

Connaissances

English fluency

Clear communication

Arithmetic ability

Guest service experience

Telephone etiquette

Attention to detail

Upselling

Teamwork

Description du poste

WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU!JOIN OUR DREAM MAKER CULTURE ©

We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:

• Competitive Wages
• Medical, Dental, Vision Insurance
• Life Insurance
• 401K Program
• Paid Holidays and Vacation
• Outstanding Recognition and Awards Program
• Effective Training Programs
• Tuition Reimbursement
• Complimentary Parking and Meals in Dedicated Employee Restaurant
• Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases
• Management Programs to Progress on Your Career Journey
• Health and Wellness Fairs

JOB OVERVIEW:

Courteously greet and escort guests to tables and assist in seating, ensuring Resort standards of service. Assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book/system. Assist in monitoring the guests' needs and all phases of the operation.

REPORTS TO: Assistant F&B Manager

WORK ENVIRONMENT:

AQ, Kitchen/Stewarding service areas.

Job involves working:

• under variable temperature conditions (or extreme heat or cold).
• outdoors/indoors.

KEY RELATIONSHIPS:

Internal: Staff in AQ, Costa Grill, Bar, Kitchen/Stewarding, Cashiering, Housekeeping, Front Desk, Concierge and PBX.

External: Resort guests/visitors and resident guest/visitors

QUALIFICATIONS

Essential:

• Fluency in English both verbal and non-verbal.
• Provide legible communication and directions.
• Compute basic arithmetic.
• 2 years experience in similar position dealing with the general public.
• Minimum 18 years of age to serve alcoholic beverages.
• Ability to:
• focus attention on guest needs, remaining calm and courteous.
• promote positive relations with all individuals who approach the restaurant and by telephone.
• Provide clear, pleasant telephone communication with proper grammar.
• think clearly, quickly, maintain concentration and make concise decisions in pressure situations.
• Understand guest’s service needs
• focus attention on details.
• suggestively sell selected food and beverage items.
• maintain confidentiality of guest information and pertinent resort data.
• perform job functions with minimal supervision.
• work cohesively with co-workers as part of a team.