Breakfast Host: Guest Experience Specialist

Kaizen Lab Inc.; Birmingham (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

Kaizen Lab Inc. is looking for dedicated individuals to join their team in Birmingham, Alabama. As part of the hotel staff, you will provide outstanding service to guests during the breakfast hours, ensuring a pleasant dining experience. The ideal candidate will have strong customer service skills, flexibility in working various shifts, and must be able to manage fast-paced situations effectively.

Previous experience is preferred, and candidates should possess at least a high school diploma or G.E.D. Positive attitude and emotional intelligence are essential as the role demands anticipating guests’ needs and maintaining high service standards.

Qualifications

• Preferably 6 months' experience in any field where exceeding customers’ expectations were met.
• Must be able to work entire shift on feet at a quick pace.
• Must have excellent customer service skills and a stable work history.

Responsibilities

• Provide fast and courteous service to ensure an enjoyable dining experience.
• Set up the Hot 'On the House' breakfast each morning.
• Maintain Food Service quality and safety standards.

Skills

Customer service

Flexibility

Emotional intelligence

Education

High school diploma or G.E.D.

Tools

Microsoft Word

Excel

Database management systems

Job description

Kaizen Lab Inc. is looking for dedicated individuals to join their team in Birmingham, Alabama. As part of the hotel staff, you will provide outstanding service to guests during the breakfast hours, ensuring a pleasant dining experience. The ideal candidate will have strong customer service skills, flexibility in working various shifts, and must be able to manage fast-paced situations effectively.

Previous experience is preferred, and candidates should possess at least a high school diploma or G.E.D. Positive attitude and emotional intelligence are essential as the role demands anticipating guests’ needs and maintaining high service standards.