Breakfast & F&B Guest Experience Lead

Legacy Ventures; Pigeon Forge (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Legacy Ventures' Cambria Hotel Pigeon Forge is seeking a Front of House F&B Team member to support breakfast and daily Food & Beverage operations. You will deliver attentive, friendly, and efficient service to guests and colleagues while helping uphold brand standards and safety policies.

The role emphasizes multi-tasking in a fast-paced environment, teamwork, professional appearance, and strong guest relations.

Qualifications

• Exceptional customer service skills are required.
• Ability to manage multiple tasks in a busy environment.
• Strong teamwork and communication with guests and staff.
• Maintain a professional appearance and demeanor at all times.
• Comprehensive knowledge of Front of House and F&B operations.
• Self-starting personality with a positive demeanor.

Responsibilities

• Provide attentive, friendly, and efficient service to guests and colleagues.
• Support all operations of the Comp Breakfast and F&B functions as applicable.
• Adhere to Legacy Ventures standards, brand policies, and safety procedures.
• Assist with inventory and stock levels; report supply needs.
• Assist with certifications and safety requirements (CPR/First Aid, Food Handlers, etc.).

Skills

Exceptional customer service

Multi-tasking

Team player

Professional appearance

Front of House knowledge

Self-starting attitude

Job description

Legacy Ventures' Cambria Hotel Pigeon Forge is seeking a Front of House F&B Team member to support breakfast and daily Food & Beverage operations. You will deliver attentive, friendly, and efficient service to guests and colleagues while helping uphold brand standards and safety policies.

The role emphasizes multi-tasking in a fast-paced environment, teamwork, professional appearance, and strong guest relations.