Breakfast Attendant

Legacy Ventures; Pigeon Forge (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

Legacy Ventures' Cambria Hotel Pigeon Forge is seeking a Front of House F&B Team member to support breakfast and daily Food & Beverage operations. You will deliver attentive, friendly, and efficient service to guests and colleagues while helping uphold brand standards and safety policies.

The role emphasizes multi-tasking in a fast-paced environment, teamwork, professional appearance, and strong guest relations.

Qualifications

• Exceptional customer service skills are required.
• Ability to manage multiple tasks in a busy environment.
• Strong teamwork and communication with guests and staff.
• Maintain a professional appearance and demeanor at all times.
• Comprehensive knowledge of Front of House and F&B operations.
• Self-starting personality with a positive demeanor.

Responsibilities

• Provide attentive, friendly, and efficient service to guests and colleagues.
• Support all operations of the Comp Breakfast and F&B functions as applicable.
• Adhere to Legacy Ventures standards, brand policies, and safety procedures.
• Assist with inventory and stock levels; report supply needs.
• Assist with certifications and safety requirements (CPR/First Aid, Food Handlers, etc.).

Skills

Exceptional customer service

Multi-tasking

Team player

Professional appearance

Front of House knowledge

Self-starting attitude

Job description

Job Details Job Location: Cambria Hotel Pigeon Forge (LHP CAM1) - Pigeon Forge, TN 37863 Position Type: Full Time Job Category: Hospitality - Hotel

The F&B Team member is responsible for supporting all operations of the Comp Breakfast and Food & Beverage functions where applicable. This position will assure attentive, friendly, courteous and efficient service is delivered to external and internal customers and manage customer experience, quality and compliance with corporate/brand policies and procedures while meeting/exceeding departmental goals.

• Comply at all times with standards and regulations to encourage safe and efficient operations. Practice safe work habits at all times to avoid possible injury to self or other team members. Be familiar with the hotel's emergency procedures. Train staff accordingly.
• Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint, brand standards and other policies / rules of conduct, to include personal appearance / grooming, proper uniform (including name tag), attendance as required by scheduling, which will vary according to the needs of the hotel.
• Resolve customer complaints, anticipate potential problems by reviewing and monitoring customer feedback from all sources, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Provide information to other departments to improve / maintain quality of service.
• Report supply needs and maintain required pars of all stock.
• Comply with certification requirements as applicable to position to include CPR/First Aid, Food Handlers, Alcohol Awareness, etc.

Qualifications

• Must have exceptional customer service skills
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
• Ability to work well in a team environment
• Maintain a professional appearance and manner at all times.
• Must possess thorough knowledge of all Front of House and F&B operations, and individual job requirements
• Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.