Bartender

Cambria Hotel Pigeon Forge TN; Pigeon Forge (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Cambria Hotel Pigeon Forge (LHP CAM1) seeks an F&B Team Member to support breakfast and Food & Beverage operations, ensuring attentive, courteous service and a high-quality guest experience.

The role requires the ability to handle multiple tasks in a busy hotel setting, while maintaining professional appearance and adherence to brand standards and safety procedures.

Qualifications

• Must have exceptional customer service skills.
• Ability to perform multiple tasks in a busy environment and remain flexible.
• Maintain a professional appearance and manner at all times.

Responsibilities

• Comply with standards and regulations to ensure safe, efficient operations.
• Practice safe work habits to prevent injuries.
• Be familiar with hotel emergency procedures.
• Train staff accordingly.
• Adhere to Legacy Ventures Service standards and brand policies.

Skills

Customer service

multitasking

teamwork

professional appearance

Job description

Job Details

Job Location: Cambria Hotel Pigeon Forge (LHP CAM1) - Pigeon Forge, TN 37863
Position Type: Full-Time and Part-Time
Job Category: Hospitality - Hotel

The F&B Team member is responsible for supporting all operations of the Comp Breakfast and Food & Beverage functions where applicable. This position will assure attentive, friendly, courteous and efficient service is delivered to external and internal customers and manage customer experience, quality and compliance with corporate/brand policies and procedures while meeting/exceeding departmental goals.

Responsibilities

• Comply at all times with standards and regulations to encourage safe and efficient operations.
• Practice safe work habits at all times to avoid possible injury to self or other team members.
• Be familiar with the hotel's emergency procedures.
• Train staff accordingly.
• Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint, brand standards and other policies / rules of conduct, to include personal appearance / grooming, proper uniform (including name tag), attendance as required by scheduling, which will vary according to the needs of the hotel.
• Resolve customer complaints, anticipate potential problems by reviewing and monitoring customer feedback from all sources, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
• Provide information to other departments to improve / maintain quality of service.
• Report supply needs and maintain required pars of all stock.
• Comply with certification requirements as applicable to position to include CPR/First Aid, Food Handlers, Alcohol Awareness, etc.

Qualifications

• Must have exceptional customer service skills
• Demonstrated ability to perform multiple tasks in a busy environment and remain flexible
• Ability to work well in a team environment
• Maintain a professional appearance and manner at all times.
• Must possess thorough knowledge of all Front of House and F&B operations, and individual job requirements
• Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.