Breakfast Experience Lead: Guest Happiness & Service

Home 2 Suites Colorado Springs; Colorado Springs (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Referral bonus

Employee discounts

DailyPay

Job summary

Home 2 Suites Colorado Springs is seeking a Breakfast Attendant to join our team. The shift starts around 5 am, and you will be prepping food, cleaning, restocking, and greeting guests during your shift.

When breakfast is over, ensure everything is cleaned and garbage is emptied, maintaining a welcoming breakfast experience. The role emphasizes friendly, efficient service, adherence to brand standards, and collaboration with teammates to deliver a smooth guest experience from morning to close of

Qualifications

• Must be highly organized and focused on guest satisfaction.
• Ability to communicate clearly, both verbally and in writing.
• Experience working in a team with leadership responsibilities.
• Basic math and computer skills for daily tasks.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and hotel features and services.
• Monitor guest satisfaction and work to improve scores.
• Greet and acknowledge arriving guests.
• Anticipate guest needs and assist to ensure a pleasant experience.
• Promote and educate guests on breakfast options per brand standards.

Skills

Highly organized

Guest service knowledge

Communication skills

Team leadership

Computational ability

Computer skills

Job description

Home 2 Suites Colorado Springs is seeking a Breakfast Attendant to join our team. The shift starts around 5 am, and you will be prepping food, cleaning, restocking, and greeting guests during your shift.

When breakfast is over, ensure everything is cleaned and garbage is emptied, maintaining a welcoming breakfast experience. The role emphasizes friendly, efficient service, adherence to brand standards, and collaboration with teammates to deliver a smooth guest experience from morning to close of