Server (Part Time)

mainsailhotels; Naples (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Dental & Vision

HSA & Flexible Spending Account

Basic Life & Disability Plan Options

401K Retirement Plan

Paid Time Off

Career Training & Development

Tuition Reimbursement

Bereavement Leave

Employee Assistant Program (EAP)

Jury Duty

Employee Discounts

Employee Referral Bonus

Mainsail hotel room Discount and MARI-

Free meal for all full-service hotel

Free Onsite Wellness & Medical Clinics

Job summary

Mainsail is hiring enthusiastic restaurant staff to enhance guest experiences in a high-standard hospitality setting. Servers greet guests, coordinate service, and maintain station readiness with a focus on exceptional service.

Candidates should have a High School diploma and prior hospitality experience; bilingual abilities are a plus. This is a part-time role in the Florida Naples area with benefits listed by the employer.

Qualifications

• High School diploma or higher required.
• Previous hospitality/serving position preferred (minimum 1 year in SW Florida area).
• Excellent customer service skills required.
• Excellent verbal and written communication skills.
• Bilingual preferred.
• Ability to use technology, e.g. tablets.

Responsibilities

• Greet guests and provide gracious, professional service.
• Serve guests, run food and assist servers as needed.
• Maintain cleanliness and setup of tables and stations.
• Follow cash handling procedures and training standards.
• Attend department meetings and daily stand ups.
• Perform other duties as requested by management.

Skills

Guest service

Verbal communication

Bilingual preferred

Tablets

Teamwork

Education

High School diploma

Previous hospitality experience preferred

Tools

Tablets

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance to Innovation service standards.

Essential Functions

• Serves guests in an efficient courteous manner following the proper steps of service
• Runs food and assists servers as needed
• Comfort level with running food/drinks/deliveries inside guest rooms
• Report to work on time and in proper uniform/approved attire
• Work as a team with all team members within the hotel
• Check station assigned for cleanliness of area
• Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware
• Have necessary tools to run the shift such as tray, pen, corkscrew, crumber
• Knowledge of all menu items to include: prep time, preparations, sauces, allergies, and accompaniments
• Keeping Back of House clean and tidy with all provided guidelines of 'everything in its place'
• Be aware of any specials, soups, drinks, and any items that are running low
• Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
• Follow cash handling procedures
• Follow the proper steps of service consistently with every table as outlined in training manual
• Clears tables quickly and quietly ensuring no residue is left on the table
• Ability to carry a service tray
• Detail tables and remove items not in use
• Never solicit tips
• Attend monthly department meetings and daily stand ups
• Perform other duties as management requests to service our guests
• Follow the procedures addressed in the training manual

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality/serving position preferred - minimum one-year Server Assistant, Backwater, or Food Runner in Southwest Florida area preferred
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Bilingual preferred
• Ability to use technology, e.g. tablets

Physical Demands

• Ability to stand for extended periods of time and in a potentially hot area under a heat lamp
• Ability to walk and bend
• Ability to lift 25 pounds
• Ability to communicate clearly
• Corrected vision to normal range
• Long hours sometimes required

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction and provide direction to others
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Part-time Associate Benefits

• Dental & Vision
• HSA & Flexible Spending Account Options
• Basic Life & Disability Plan Options
• 401K Retirement Plan
• Paid Time Off
• Career Training & Development Opportunities
• Tuition Reimbursement
• Bereavement Leave
• Employee Assistant Program (EAP)
• Jury Duty (May vary by state)
• Employee Discounts
• Employee Referral Bonus
• Mainsail hotel room Discount and Marriott Friends and Family hotel room Discount
• Free meal for all full-service hotel employees
• Free Onsite Wellness & Medical Clinics

NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.