Breakfast Attendant — Guest Experience & Service

Vision Hospitality Group, Inc.; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Health Reimbursement Program

Flexible Spending Account

Stay Discounts

Company Paid Life Insurance

401(k) and 401(k) matching

Employee Assistance Program

Voluntary and Supplemental Insurance

Paid Holidays

Personal Floating Holiday

Loyalty Incentives

Unique Incentive Programs

Job summary

Vision Hospitality Group, Inc. is seeking a Breakfast Attendant to support morning operations at our Wilmington, NC property. You will set up and maintain the breakfast buffet, greet guests, handle requests, and ensure safety and cleanliness.

We emphasize teamwork, ongoing training, and a proactive customer-focused mindset. The role requires standing during shifts and the ability to lift up to 25 pounds, with a culture of ONE TEAM. ONE VISION. and community service.

Qualifications

• Confidential handling of business functions and guest information.
• Responsible for safety and security of guests, fellow associates, and assets.
• Knowledge of fire alarm systems and evacuation procedures.
• Effective written, verbal, and in-person communication.
• Ability to work a flexible 24/7 schedule including nights, weekends, and holidays.
• Organized, honest, team-oriented, with an outgoing personality.
• Maintain a clean, attractive work area, uniform, and personal appearance.
• Exhibit integrity and live by the Golden Rule.
• Able to work with people from diverse cultures and backgrounds.
• Demonstrate dedication, innovation, respect, excellence, community focus, and service.
• Able to bend, reach, kneel, push, stretch and lift up to 25 pounds.
• Stand/walk for 8 hours in a potentially restrictive space.
• Vision to see both near and far.
• Comfortable using a step stool or ladder.
• Able to use arms for up to 8 hours; handle heat and stress.
• Speak clearly, listen well, and understand English.
• Ability to write effectively.

Responsibilities

• Focus on ways to promote and engage in internal growth programs.
• Continuously exemplify and live by our Culture.
• Meet/exceed our company goals and three metrics.
• Complete all required brand specific training
• Complete all required Vision University training
• Complete all required health and safety training
• Adhere to all Vision Hospitality Group and property specific brand standards
• Provide personalized, friendly service to every individual you encounter
• Learn as much as you can by completing all required training
• Prepare breakfast foods and have the dining area/buffet set for the start of service
• Greets guests, answers questions, and accommodates special requests as needed
• Replenish food product throughout the shift as needed
• Examine food products and supplies to ensure quality and quantity
• Restocks bar, replenishes pantry, cleans counters, tables, utensils, and kitchen at the end of shift
• Resets counters and tables at guests’ departure and at end of shifts
• If charged breakfast is used, compute bill, accepts payment, and track sales receipts
• Manage the presentation of tableware so that it is accessible for the guests
• Monitor cleanliness and proper sanitization of tables, stations, and service areas
• Obtain feedback, and effectively resolve customer problems and complaints
• Provide assistance when needed to your fellow team, guests, and other departments
• Perform any other duties as requested by leadership to aid in better operation of the property and service to the guests

Job description

Vision Hospitality Group, Inc. is seeking a Breakfast Attendant to support morning operations at our Wilmington, NC property. You will set up and maintain the breakfast buffet, greet guests, handle requests, and ensure safety and cleanliness.

We emphasize teamwork, ongoing training, and a proactive customer-focused mindset. The role requires standing during shifts and the ability to lift up to 25 pounds, with a culture of ONE TEAM. ONE VISION. and community service.