Breakfast Attendant

StonebridgeCompanies; Rehoboth Beach (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Breakfast Attendant to connect with guests and ensure their satisfaction during breakfast service. This role involves preparing food and beverages, maintaining the buffet area, and providing exceptional customer service. The ideal candidate will demonstrate strong communication skills, a commitment to food safety, and the ability to work efficiently in a fast-paced environment. Join a team that values quality service and offers a supportive atmosphere where your contributions make a difference in guest experiences.

Qualifications

• Ability to read, comprehend, and write simple correspondence.
• Must speak proficient English and provide high-quality service.

Responsibilities

• Provides personalized service and maintains cleanliness of the buffet area.
• Prepares food and beverages, ensuring compliance with food safety standards.

Skills

Customer Service Skills

Communication Skills

Food Safety Compliance

Inventory Management

Education

High School diploma or equivalent

Job description

City, State: Rehoboth Beach, Delaware

The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provides personalized service to all guests.
2. Regularly communicates and converses with all guests.
3. Prepares food and beverages according to recipe.
4. Fully understands and complies with all food safety requirements.
5. Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
6. Efficiently replenishes buffet with food, beverages and/or supplies as needed.
7. Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
8. Properly disposes of used plates, utensils, napkins and/or cups as necessary.
9. May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed.
10. Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
11. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
12. Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
13. Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

1. Demonstrates accuracy and thoroughness.
2. Monitors own work to ensure quality.
3. Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

1. Meets or exceeds productivity standards.
2. Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

1. Responds to requests for service and assistance.
2. Demonstrates the desire and ability to provide high quality service to both internal and external customers.
3. Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

1. Asks for and offers help when needed.
2. Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

1. Takes responsibility for own actions.
2. Performs work with little or no supervision; works independently.
3. Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS :

High School diploma or equivalent and/or one year related experience and/or training.

QUALIFICATIONS

1. Ability to read and comprehend simple instructions, short correspondence, and memos.
2. Ability to write simple correspondence.
3. Must speak proficient English.

WORK ENVIRONMENT:

The work environment normally entails the following:

1. Indoor work environment
2. Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

1. Stand more than 2/3 of the time
2. Walk more than 2/3 of the time
3. Sit less than 1/3 of the time
4. Reach with hands and arms more than 2/3 of the time
5. Lift up to 50 pounds.
6. Push / pull up to 50 pounds.