Breakfast Attendant

Stonebridge Companies; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Breakfast Attendant to enhance guest experiences during breakfast service. In this role, you will connect with guests, ensuring their satisfaction while providing personalized service. Responsibilities include preparing food and beverages, maintaining a clean and organized breakfast area, and responding promptly to guest requests. Join a supportive team in a vibrant hotel environment where your contributions will make a significant impact on guest experiences and satisfaction. If you are passionate about hospitality and enjoy working in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Ability to provide high-quality service to both internal and external customers.
• Must speak proficient English and comprehend simple instructions.

Responsibilities

• Provide personalized service to guests during breakfast.
• Maintain cleanliness and organization of the breakfast area.
• Respond quickly to guest requests and ensure satisfaction.

Skills

Customer Service Skills

Attention to Detail

Time Management

Education

High School Diploma or Equivalent

Job description

locations Residence Inn - Rehoboth Beach Fairfield Inn & Suites by Marriott - Rehoboth Beach

time type Full time

posted on Posted Yesterday

job requisition id R0025156

City, State:

Rehoboth Beach, Delaware

The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides personalized service to all guests.
• Regularly communicates and converses with all guests.
• Prepares food and beverages according to recipe.
• Fully understands and complies with all food safety requirements.
• Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
• Efficiently replenishes buffet with food, beverages and/or supplies as needed.
• Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
• Properly disposes of used plates, utensils, napkins and/or cups as necessary.
• May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed.
• Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE:

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

PRODUCTIVITY standards:

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

CUSTOMER SERVICE SKILLS:

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

INITIATIVE:

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

ACCOUNTABILITY:

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

High School diploma or equivalent and/or one year related experience and/or training.

QUALIFICATIONS:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak proficient English.

WORK ENVIRONMENT:

The work environment normally entails the following:

• Indoor work environment
• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes:

• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Sit less than 1/3 of the time
• Reach with hands and arms more than 2/3 of the time
• Lift up to 50 pounds.
• Push / pull up to 50 pounds.