Breakfast Attendant - Residence Inn East Rutherford, NJ P/T $17.50/hr 5:30AM - 12PM

Hyatt Hotels; East Rutherford (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Breakfast Attendant, where you will play a key role in enhancing guest experiences by serving breakfast and providing valuable information about local attractions. This position offers a chance to engage with guests, ensuring their needs are met and their stay is memorable. With a commitment to quality and community, this role promises a rewarding environment where your contributions are valued. If you're passionate about hospitality and eager to be part of a fun and supportive team, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Tuition Assistance

Discounted Hotel Rates

Career Growth Opportunities

Qualifications

• Strong customer service skills to enhance guest experiences.
• Ability to communicate clearly and professionally.

Responsibilities

• Prepare and serve breakfast to guests while ensuring satisfaction.
• Coordinate with departments to resolve guest issues efficiently.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

We are hiring a Breakfast Attendant!

Do you love serving others, making people smile, and giving restaurant and entertainment advice? As a hotel concierge, you play a vital role in providing guests with a memorable Guest Experience. You are the go-to person for guests seeking ideas to enhance their visit, and with your knowledge of local attractions, you help make their stay unforgettable.

The Role:

1. Prepare and serve breakfast to guests.
2. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
3. Gather, summarize, and provide information about the property and surrounding area amenities, including events and activities.
4. Answer, record, and process all guest calls, messages, requests, questions, or concerns.
5. Coordinate with relevant departments (e.g., Bellperson, Housekeeping) to resolve guest issues.
6. Review shift logs/daily memo books and document pertinent information.
7. Report accidents, injuries, or unsafe conditions to management; complete safety training and certifications.
8. Adhere to company policies, maintain a professional appearance, ensure confidentiality, and protect company assets.
9. Greet and acknowledge all guests according to standards, anticipate service needs, assist guests with disabilities, and show genuine appreciation.
10. Communicate clearly and professionally, prepare accurate written documents, and use proper telephone etiquette.

Why Our Associates Like Working Here:

Benefits (Full-Time Associates Only): We offer competitive wages and a comprehensive benefits package including medical, dental, vision, life insurance, disability options, tuition assistance, 401K, discounted hotel rates, and opportunities for training and career growth.

Why Choose Concord?

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We are committed to providing a great work environment and hiring the best talent. At Concord, you are valued, and our Associate First policy reflects our commitment to your development. We engage with our associates through fun activities and show that we care about you.

If you take pride in your work, our hotel, and your employer, and want to exceed guest expectations, we want to hear from you!

If you're looking to grow and be part of a fun team, this could be your opportunity. We are an EEO employer M/F/D/V and maintain a drug-free workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.