Breakfast Attendant

Highgate; Folsom (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a Breakfast Attendant to provide exceptional service in the breakfast area of a hotel. The role involves greeting guests, maintaining cleanliness, and preparing beverages. Ideal candidates will have strong customer service skills and a friendly demeanor.

Qualifications

• Ability to provide exceptional service to guests.
• Knowledge of food and beverage service standards.
• Strong communication skills.

Responsibilities

• Greet and seat guests promptly.
• Maintain cleanliness of service areas.
• Prepare high-quality drinks and handle cashiering duties.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an innovator in the industry. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with an expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio exceeds $20 billion in assets and generates over $5 billion in revenues. The company offers expertise throughout the hospitality property cycle, from planning and development to recapitalization or sale. It develops bespoke hotel brands and utilizes industry-leading proprietary revenue management tools to optimize performance and asset value. With a leadership team of experienced hotel management professionals, Highgate is a trusted partner for top ownership groups and major hotel brands. The company has offices in London, New York, Dallas, and Seattle.

Location

Courtyard Folsom, 2575 Iron Point Road, Folsom, CA 95630

Overview

The Breakfast Attendant provides exceptional service to guests in the complimentary breakfast area of a hotel, ensuring efficiency and courtesy.

Responsibilities

1. Approach all guest and employee interactions with attentiveness, friendliness, courtesy, and service orientation.
2. Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
3. Greet and seat guests promptly.
4. Ensure menus are clean and presentable.
5. Clear, clean, and reset tables and hotel spaces as per requests or instructions.
6. Keep service areas stocked, organized, clean, and tidy; complete all side work each shift.
7. Accommodate guest requests and offer alternatives when necessary.
8. Communicate with all departments regarding VIP guests.
9. Support beverage and food service, including dishwashing, restocking, cleaning, sweeping, mopping, and trash disposal.
10. Know standards for receiving room service orders.
11. Be knowledgeable about menus and specials in all departments.
12. Handle cashiering duties, including closing checks and shift paperwork.
13. Perform opening and closing procedures and side work duties as assigned.
14. Answer questions about the hotel, local attractions, and guest services.
15. Attend meetings and perform other duties as requested.
16. Prepare high-quality drinks, including specialty coffees, teas, cocktails, and other beverages as required.