Breakfast Attendant

ZMC Hotels; Council Bluffs (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Council Bluffs seeks friendly breakfast service staff to enhance guest experiences. Responsibilities include food preparation, cleaning, and ensuring guest satisfaction during breakfast hours. The role offers flexibility and opportunities for career growth within the hospitality industry.

Benefits

Medical, Dental, and Vision options for full-time employees

Paid time off and 401(k) for full-time employees

Discounts on hotels outside of their hotel

Qualifications

• Highly organized and must possess thorough knowledge of guest service.
• Good verbal and written communication skills are essential.
• Tasks performed in a team environment with leadership responsibilities.

Responsibilities

• Maintain knowledge of daily house count and guest satisfaction.
• Greet and assist guests, promoting breakfast options.
• Prep food, clean, and restock during shifts.

Skills

Organization

Communication

Team Leadership

Basic Computational Ability

Basic Computer Skills

Job description

Responsibilities:

• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Qualifications:

• Highly organized.
• Must possess a thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.

Benefits/Perks:

• Medical, Dental, and Vision options for full-time employees
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels outside of their hotel they work in

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

We want the friendliest and happiest in this position! The shift starts around 5 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. Once breakfast is done, we clean and get ready for the following day.