Breakfast Attendant

SpringHill Suites Cincinnati Blue Ash; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel seeks a Breakfast Attendant with a passion for hospitality. The ideal candidate will ensure guests have a wonderful start to their day by providing excellent service, maintaining cleanliness, and engaging with visitors. Join a valued team that fosters respect and positivity!

Qualifications

• Friendly and cheerful demeanor towards guests.
• Ability to work well in a team.
• Knowledge about local area for guest inquiries.

Responsibilities

• Maintain a clean dining area and service spaces.
• Restock food and supplies as necessary.
• Engage with guests and provide information.

Skills

Customer Service

Proactivity

Responsiveness

Cleanliness

Job description

We are looking for people that have a passion to serve others! Working at our morning breakfast means you are many times the first greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture where everyone is valued and treated with respect.

Role Responsibilities:
As a Breakfast Attendant you have the responsible to give our guests the best hospitality experience they can have by:
Maintaining a clean dining room, service area and food and beverage hallways* (depending on hotel design)
Provide professional, competent, and prompt service with attention to guest needs
Arrive to work in uniform with a smile and "Can-do" attitude
Restock food and supplies as needed to ensure consistent service
Continuous cleaning of area to provide all guests the same experience regardless of their breakfast arrival

Be knowledgeable on the general area and engage in conversation with guests on plans for the day. Be a source of information on area needs such as grocery shopping, post office, highways and entertainment
Communicate to management any guest concerns that need to be addressed

Source: Hospitality Online