Breakfast Attendant

Concord Hospitality Enterprises; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated service staff to provide exceptional guest experiences. This role involves greeting guests, maintaining service areas, and ensuring high standards of cleanliness and organization. Ideal candidates will possess strong customer service skills and a friendly demeanor, ready to accommodate guest requests and support various service functions. If you're passionate about hospitality and enjoy working in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Strong customer service skills with a friendly demeanor.
• Ability to maintain cleanliness and organization in service areas.

Responsibilities

• Greet and seat guests promptly while ensuring service quality.
• Support food and beverage service, including cleaning and restocking.

Skills

Customer Service

Attention to Detail

Communication

Teamwork

Education

High School Diploma

Job description

Description

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
• Greet and seat guests at appropriate tables in a timely manner
• Ensure quality control of menus with regard to cleanliness and appearance
• Clear clean and reset tables/hotel spaces per client request or management instruction
• Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
• Communicate with all departments regarding in house VIPs
• Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
• Have a complete knowledge of standards of service for receiving a room service order
• Have a thorough knowledge of menus and current specials in all applicable departments
• Carry out cashiering functions in closing checks and end of shift paperwork
• Perform opening and closing procedures and side work duties according to station rotation assignment
• Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
• Perform any other duties or attend meetings as needed

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality