Breakfast Attendant

Hyatt; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their team in a vibrant environment. This role focuses on delivering exceptional service to guests, ensuring their needs are met with a friendly and courteous approach. Responsibilities include greeting guests, maintaining cleanliness in dining areas, and supporting the food and beverage service. If you are passionate about hospitality and enjoy working in a fast-paced setting, this opportunity is perfect for you. Join a team that values service excellence and creates memorable experiences for every guest.

Qualifications

• Ability to provide attentive and courteous service to guests.
• Knowledge of hotel standards and local attractions.

Responsibilities

• Greet and seat guests in a timely manner.
• Maintain cleanliness and organization of service areas.
• Support food and beverage service as needed.

Skills

Customer Service

Attention to Detail

Communication Skills

Teamwork

Education

High School Diploma

Job description

US - OH - Cleveland

Description

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
• Greet and seat guests at appropriate tables in a timely manner
• Ensure quality control of menus with regard to cleanliness and appearance
• Clear clean and reset tables/hotel spaces per client request or management instruction
• Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
• Communicate with all departments regarding in house VIPs
• Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
• Have a complete knowledge of standards of service for receiving a room service order
• Have a thorough knowledge of menus and current specials in all applicable departments
• Carry out cashiering functions in closing checks and end of shift paperwork
• Perform opening and closing procedures and side work duties according to station rotation assignment
• Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
• Perform any other duties or attend meetings as needed

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.