Brand Stylist & Customer Experience Lead

knitwellgroup; Schaumburg (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Schaumburg, IL is seeking a Sales Associate to be a brand ambassador, helping customers with personalized styling and guiding their shopping journey. You will keep the floor organized and welcoming, ensuring merchandise is displayed to impress.

You will collaborate with teammates to deliver memorable customer experiences and use technology to stay connected with brand priorities and promotions, enabling seamless omnichannel service.

Qualifications

• Customer-focused with hospitality mindset and brand-aligned service.
• Flexible availability including evenings, weekends, holidays.
• Tech-savvy with ability to operate a POS system and digital tools.

Responsibilities

• Connect with customers to create personalized shopping experiences.
• Offer styling recommendations and guide the customer journey.
• Maintain organized merchandise and store presentation.
• Collaborate with team to deliver omnichannel service using available tools.
• Partner with store leaders to achieve daily goals.

Skills

Hospitality mindset

Customer-focused experience

POS proficiency

Excellent communication

Tools

POS system

Job description

LOFT in Schaumburg, IL is seeking a Sales Associate to be a brand ambassador, helping customers with personalized styling and guiding their shopping journey. You will keep the floor organized and welcoming, ensuring merchandise is displayed to impress.

You will collaborate with teammates to deliver memorable customer experiences and use technology to stay connected with brand priorities and promotions, enabling seamless omnichannel service.