Brand Studio Operations Leader: Strategy & Scale

Stripe; San Francisco (CA); On-site; USD 260,000 - 334,000; Full time

Benefits offered by this job

Equity

Bonus program

401(k) plan

Medical/Dental/Vision

Wellness stipends

Job summary

Stripe is seeking a Head of Brand Operations to architect and scale Brand Studio programs across the company. You will build the ecosystem, roadmap, and governance that allow creative teams to operate with clarity, speed, and quality.

You will lead a team of producers and program managers, partner with Marketing, Product, and Finance, and embed AI-enabled workflows to improve transparency and outcomes across initiatives.

Qualifications

• 12+ years in brand operations, creative operations, or creative program management.
• 5+ years managing a team of producers, program managers, or operations professionals.
• Experience engaging cross-functional partners before briefs are written - shaping workstreams, clarifying business needs, and setting creative teams up to succeed.
• Experience building and owning an annual creative roadmap for a team or function, including prioritization, capacity planning, and governance.
• A track record of building operational infrastructure that scales beyond direct involvement.
• Experience managing significant budgets, including transparent accounting structures with Finance.
• Strong stakeholder management and executive communication skills to align priorities across a large organization.
• People management instincts that delegate, give feedback, and develop others.
• Experience incorporating AI into team workflows and driving adoption.

Responsibilities

• Architect the Brand Studio ecosystem. Engage cross-functional partners before briefs exist and turn ambiguity into clear, sequenced workstreams.
• Build and maintain the Brand Studio roadmap; prioritize work based on business importance and capacity.
• Set conditions for great work; ensure needs and problems are well defined before creative work begins.
• Own and evolve the operational infrastructure; design intake processes and communication rhythms at scale.
• Make Brand Studio work visible; provide a trusted roadmap and status with stakeholders.
• Run the business of Brand Studio: budget, external partnerships, and Finance-aligned accounting structures.
• Lead, develop, and set cultural tone; mentor teams and delegate effectively.
• Stay attuned to signals and shape ambiguous ideas into clear outcomes.
• Represent Brand Studio at leadership level with clear prioritization and impact.

Skills

Brand operations

Creative operations

Program management

Cross-functional collaboration

Budget management

Executive communication

People management

AI in workflows

Leadership

Job description

Stripe is seeking a Head of Brand Operations to architect and scale Brand Studio programs across the company. You will build the ecosystem, roadmap, and governance that allow creative teams to operate with clarity, speed, and quality.

You will lead a team of producers and program managers, partner with Marketing, Product, and Finance, and embed AI-enabled workflows to improve transparency and outcomes across initiatives.