Brand Store Leader — Retail Ops & Talent Growth

True Religion; Nashville (TN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan with company match

Merchandise discounts

Additional programs

Job summary

True Religion is seeking a Store Manager for Opry Mills in Nashville. You will lead a high-performing store team, drive sales and KPIs, manage payroll and shrink, and maintain visual standards in line with brand expectations.

Responsibilities include staffing, coaching, and development, ensuring exceptional customer experiences, and safeguarding company assets. Strong leadership and retail operations expertise are essential.

Qualifications

• 3 - 5 years of retail management experience in a specialty or fashion environment.
• High school diploma or equivalent; bachelor’s degree preferred.
• Proven ability to drive store KPIs, including sales, payroll, shrink, and profitability.
• Experience recruiting, developing, and retaining high-performing retail teams.
• Strong customer engagement skills with a focus on delivering exceptional in-store experiences.
• Experience executing visual merchandising standards and maintaining brand presentation.
• Solid operational knowledge, including scheduling, inventory management, and loss prevention.
• Ability to lead in a fast-paced, high-volume retail environment.
• Proficiency in Microsoft Office and comfort learning retail systems and technology.

Responsibilities

• Drive Business Results: Own all store KPIs, including sales, payroll, shrink, and profitability.
• Lead & Communicate Effectively: Set clear expectations, communicate priorities consistently, and foster an open, inclusive environment where teams feel informed, heard, and supported.
• Inspire & Develop Teams: Lead by example, motivate through positive energy and integrity, and create a culture of recognition, accountability, and continuous improvement.
• Plan & Execute: Take initiative, make informed decisions, and proactively plan staffing, scheduling, and workload to deliver results. Navigate the sales floor and stockroom as needed.
• Problem Solve & Protect Assets: Use sound judgment to identify root causes, resolve challenges objectively, and safeguard company assets in partnership with Loss Prevention.
• Build & Retain Talent: Recruit, hire, onboard, coach, and develop high-performing teams. Identify internal talent, address performance issues consistently, and support succession planning.
• Deliver Exceptional Customer Experience: Champion True Religion’s selling culture by setting service standards, coaching in the moment, and creating an engaging, brand-right environment.
• Operational Excellence: Ensure consistent execution of policies, procedures, payroll controls, and MOD (Manager on Duty) standards while maintaining safety, compliance, and operational discipline.
• Visual & Inventory Leadership: Uphold visual merchandising standards and maintain a clean, organized sales floor and stockroom.
• Other assigned tasks as needed

Skills

Retail leadership

KPIs management

Customer engagement

Operational excellence

MS Office

Education

High school diploma or equivalent

Tools

Retail systems

Job description

True Religion is seeking a Store Manager for Opry Mills in Nashville. You will lead a high-performing store team, drive sales and KPIs, manage payroll and shrink, and maintain visual standards in line with brand expectations.

Responsibilities include staffing, coaching, and development, ensuring exceptional customer experiences, and safeguarding company assets. Strong leadership and retail operations expertise are essential.